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  1. #1

    Need help unlinking nintendo account from ubisoft account

    As title says.
    I've already unlinked in the account management page but I am not able to connect my new switch/nintendo account to my ubisoft account. Help please. I can't link my Fenyx rising game.

    Already messaged twitter and fb but no response. Also same with website support page.

    Thanks Ubi.
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  2. #2
    UbiKoreanBBQ's Avatar Ubisoft Support Staff
    Join Date
    Sep 2019
    Location
    USA
    Posts
    1,202
    Hi Sev.501! I'm so sorry for the delayed response! I checked out your ticket on Twitter and it looks like an agent responded today about your old Switch being unlinked. If you need any other assistance, don't hesitant to ask either here or on Twitter.
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