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  1. #1

    Hardcore level 11 disconnected and lost my character

    I'm so angry I was playing my level 11 hardcore character and then I got disconnected from the server. When I go back to the menu I lost my hardcore character.. Is there anyone who can resolve this problem?
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  2. #2
    Ubi-Ginge's Avatar Ubisoft Support Staff
    Join Date
    Oct 2018
    Posts
    2,991
    In order to look deeper into this, can you please provide the following information -
    CHARACTERS MISSING:
    ARE ANY CHARACTERS HARDCORE CHARACTERS?:
    LAST TIME ACCESSED:
    ESTIMATED PLAYTIME:
    CHARACTER LEVEL:
    ESTIMATE OF XP:
    DARKZONE LEVEL:
    GEAR SCORE:
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