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  1. #1

    Unable to play coop with another user in FarCry New Dawn on Uplay

    Hi, My wife and I are attempting to play Far Cry New Dawn in Co-Op mode via Uplay, but keep getting the Alberta error. I have looked through and all our firewall settings are showing the system is allowing both FarCry New Dawn and Uplay, so I don't think it is that. We don't have any other Antivirus or Firewall running (saw the post about Windows Defender and made sure that is not on). Any help you could provide would be great. We loved playing FarCry 5 together and have not changed anything since then, so not sure what has changed.
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  2. #2
    Ubi-Spud's Avatar Ubisoft Support Staff
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    Oct 2018
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    3,226
    Hey there, thanks for getting in touch!

    I am sorry you guys are unable to play together. If you are using the same network, please ensure whoever is hosting has the correct ports forwarded. They can be found in this FAQ.

    Please let me know if the issue persists after this.
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  3. #3
    Thanks for getting back to me so quickly. I will set up the port forwarding and let you know if that worked.
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  4. #4
    Sadly it did not work. I even tried turning off Bullguard Firewall and Antivirus to see if that would help, but no luck. Also, made sure Windows Defender wasn't running and still a no go.
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  5. #5
    Ubi-Ginge's Avatar Ubisoft Support Staff
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    Oct 2018
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    2,991
    Can you contact us privately on either Twitter or Facebook with a screenshot of your ports forwarded so we can look deeper into this and get you up and running together
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  6. #6
    Hi, I finally figured it out. What was happening is the firewall was not recognizing Uplay Connect only Uplay game launcher. I have added a rule for the firewall for Uplay Connect on both mine and my wife's computers and we are now able to connect in COOP.
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  7. #7
    Ubi-Ginge's Avatar Ubisoft Support Staff
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    Oct 2018
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    2,991
    Awesome
    Pleased to see you got to the bottom of this
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