I apologise for the double post. The team would like some more information as part of the ongoing investigation.
They have been unable to reproduce this during their testing so far. In order to narrow down the steps to reproduce the issue, could you please send us a video that shows the freezing happening in-game? We can then pass this along to the team for a closer look.
Additionally, please can you let us know the following if you haven't already:
- Do you have a disc or digital version of the game that you are using on your PS5?
- Do the freezes happen at certain points, or after carrying out certain actions (such as fast travel or during combat)?
- Is the game installed to your internal SSD or an external HDD?
- Does the console have adequate air ventilation?
Thanks all!
@Ubi-Ginge: I have already posted my situation, but to answer your question above, it appears to be random. For me it has happened after killing a deer, during combat at an outpost, while driving...
Each time, I did send a report following the crash, and I believe a video was attached, whether these reports go to Sony or yourselves however I am not sure, but if they go to Sony, it may be worth reaching out.
Thank you for clarifying this! It would be handy if you could provide a video to us via this thread as well.Originally Posted by grungeandgaze Go to original post![]()
Hello grungeandgaze,
Thank you for the update. I can see that this issue has been reported to the development team and it's currently being investigated.
If anyone else is experiencing this issue, can I kindly ask you to provide us with a short video showing this occurrence, as this would help our development team to reproduce this instance? Many thanks and if you have any other questions, please let us know.
@Ubi-Mark: I've reinstalled the game today and captured a session, it lasted just over 49 minutes before I got the freeze crash. I captured the footage and uploaded to YouTube, here's the link (https://www.youtube.com/watch?v=Wt4qtgDQZr4)
Also, here's a screenshot from the error:
(https://ibb.co/h8gq1pf)
I hope this helps. Also, apologies for the rusty gameplay, I couldn't remember the buttons.