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  1. #1

    Far Cry 5 Freezing On PS5

    Hi - have recently started playing Far Cry 5 (awesome game by the way) but using the backwards compatibility on the PS5. Game runs well enough but I do have issues where it freezes and needs to closed and started again. This has happened perhaps 6 out of 10 times since getting the PS5 last week, it can happen during gameplay or when you cycle between the map and / or use fast travel.

    Anyone know if there anything Ubisoft is doing to address this issue in an upcoming patch as a quick search has shown this is not just me experiencing this issue - i.e. user on PS4 disc playing on PS5. I cannot raise a support case as that functionality is not available due to covid restrictions.

    Many thanks for listening.

    Rich
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  2. #2
    Ubi-Ginge's Avatar Ubisoft Support Staff
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    Oct 2018
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    Hey Rich!
    When the game freezes up, do you get any errors, or is it just a case of having to totally reset the console?
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  3. #3
    Hi - so it literally just gets stuck on whatever screen is showing and I have to go back to the PS5 home screen and re start the game. Even the normal loading prompt in the bottom right hand corner stops spinning.
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  4. #4
    Ubi-Ginge's Avatar Ubisoft Support Staff
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    Do the crashes occur when doing anything particular, or are they completely random?
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  5. #5
    They seem to be completely random, in fact its never crashed in the same place / part of the game twice.
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  6. #6
    Ubi-Ginge's Avatar Ubisoft Support Staff
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    Have you reinstalled the game?
    If not, can you, and let us know if this is still occurring
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  7. #7
    Hi - sorry for the delay....have reinstalled the game and so far played three or four times without it crashing.

    Will post back if anything changes but hopefully its now fixed!

    Thanks very much for helping.
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  8. #8
    Ubi-Viral's Avatar Ubisoft Support Staff
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    Originally Posted by BigFatRichie Go to original post
    Hi - sorry for the delay....have reinstalled the game and so far played three or four times without it crashing.

    Will post back if anything changes but hopefully its now fixed!

    Thanks very much for helping.
    That is brilliant to hear BigFatRichie. We will be here if you need anything else.

    Thank you.
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  9. #9
    Sorry to say that its happened again, loaded the game, went to select something from the weapon wheel and the whole game just stopped. Had to exit and restart the game.
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  10. #10
    Ubi-Swaggins's Avatar Community Manager
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    Nov 2017
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    Hey BigFatRichie,

    Have you tried rebuilding the database on the PS5?

    You can find the steps on how to do this here.
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