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  1. #1

    After creating a new ps user , i wasnt able to connec to ubisoft with old user

    HI,
    i created a US account and when i open the division 2 game it connect to ubisoft with the new user , but i didnt see the old user progress.
    when i tried to open the old user it wont connect to ubisoft and i got the error :
    You cannot link your ubisoft account to this account, u need to re- associate it with the account you originally linked to
    how can i oprate the old user again with all my progress in the game?
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  2. #2
    Ubi-Redbeard's Avatar Ubisoft Support Staff
    Join Date
    Mar 2017
    Posts
    7,279
    Hello ido2105,

    If you're still experiencing account issues, you can reach out to us via Twitter or Facebook so we can take a look into this for you.
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