Every time I attempt to link to my Xbox account I always get "We’re sorry, you can’t link your Ubisoft account to this account. You need to re-associate it with the account you originally linked to". I tried to unlink it but it is still linked and the only option I have is relink not link to fix this problem.
Hey there!
This is something we have to help you with, but it can be done (as a one time exception). Please create a case and we'll get this resolved for you.![]()
Hi Luciero-PL, and apologies for the wait. If you are still needing assistance with linking your Xbox account to your Ubisoft account, please get in touch with our Technical Support teams, either on the support website, over Facebook, or via Twitter. Should you continue to experience issues with the support website, I'd recommend completing our browser troubleshooting guide, since these steps typically resolve website errors.
Hiya Neolusa! I recently reached out to your other response here to help look into this with you!![]()