[Missing Content]Club rewards still missing in legacy games. | Forums

[kacek]

It was nice that Ubisoft decided to unlock all rewards in legacy titles, problem is... they don't work. So far checked on Assaasins Creed Ezio trilogy and Far Cry 5, no reward content is accessible ingame.

[UbiKobold]

Hey kacek! I am sorry for any trouble caused in not being able to access these Rewards! Thank you for contacting us. Just to make sure, have you tried verifying your game files? In addition, re-installing Ubisoft Connect may resolve this as well.

However, if you are still unable to access these Rewards afterwards, please create a support ticket here so one of our Agents can look further into this for you!

[kacek]

Neither verifying game files or reinstalling Ubisoft Connect helped. I've already created support ticket week ago (it was about AC2 missing content only), but it wasn't answered up to this day.

[SirRoel1995]

same go's for anno 1800

[ArthynBugra]

For weeks,I have an issue about core challanges. When I open any of my games on my ubisoft connect account, in the challenges section I see a warning: 'Core challanges are currently unavailable.' Besides I couldn't get my account level up for weeks. Can you fix this problem, please? Thank you.

[Numinor1984]

Ubisoft, just apologize for this crappy piece of software and give us the old working one back, where everything (challenges, rewards, achievements, chat etc) worked perfectly fine.
I know you guys thought it would be a great idea for cross plattform client, but how about testing it out beforehand. At least for us PC players you totaly fuc*ed it up,

Imagine such crappy stuff from CD Project RED..... nope can't imagine something like this happening.

[Niv96123]

Have the Same Problem

[Hackerro4]

Same problem for Assassin's Creed Brotherhood

[Numinor1984]

Perhaps I should try this: Even with your user hostile eula, our warranty laws give me the right to demand a refund for the now faulty legacy games (you advertised them with a working challenge and reward system and you are responsible that it doesn't work anymore). Inclusive the money for the Helix Packs.
You can get the feeling that you think, that you can kick your customers in the nuts and that we should be happy about it.

[kacek]

Bumping thread up, because it's still issue. Support ticket for AC2 missing content changed status to "in progress" couple days ago, yet still noone contacted me.