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  1. #1

    Can't log in.

    I can't log in to my account. It says my account may have been compromised and I need to reset the password. However the email address connected to the account does not exist anymore and it will only send the password reset email to that address... I have had to make a new account today, I tried to link it to my xbox account but it says

    This profile is already linked to another user. Which is me. What do I do?
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  2. #2
    ubi-smash's Avatar Ubisoft Support Staff
    Join Date
    Sep 2019
    Posts
    1,142
    Sirocco.Sam: Hey there, Sirocco.Sam! I'm sorry I didn't get to your message sooner. after looking over your account, I saw your support case was responded to today. Please provide the information requested from our team's message in your ticket and we'll be happy to look over this further with you.
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