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Junior Member
After a couple of hours with Ubisoft chat techs. Here is the response:
I don't believe this is an issue tied to the console or your network, but rather an issue that is currently under investigation by our game team! Right now I can take the information that you've given me and go ahead and submit it to them, once we find a solution to the issue they'll reach back out via email.
Me (11/27/2020, 6:39:38 PM): so no remedy for who knows how long?
Ubi(11/27/2020, 6:40:18 PM): Unfortunately not at this time, since you can't access the content you should be able to reach out to PlayStation for a refund until we get the issue resolved and reach back out to you, I really am sorry about the inconvenience of the situation.
Reached out to Playstation for a refund of Unlimited for a Year. They said no because they show it has been streamed. I told them there was no download and it wasn't streamed to my house. They want me to talk to their tech. What a serious waste of time.
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Junior Member
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Junior Member
I have the kinect bundle and I get these error message as well...
I have just dance 2020 along with the unlimited package with xbox one s and kinect and for the last two days since I subscribed to the unlimited package I can't connect most of the time and the internet connection is just fine. I chatted for a very long time with a chat supporter here in ubisoft and he couldnt help and said he will try and get help from the "just dance" team. I still didnt get any answer.
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Junior Member
any good news?
I'm with the same connection problems and waiting for a reply from ubisoft...
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Junior Member
I have just dance 2020 and the unlimited is not working....so its not just 2021