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  1. #11
    I have the same problem! I play with Xbox and it was the only way I could store my photos! What happened? If this could get fixed soon, I'd appreciate it
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  2. #12
    I submitted a support ticket and haven't heard anything. Maybe if we all submitted tickets, it might get some attention. This is really disappointing that not even 1 mod has bothered to reply to say that talked to someone about this. Very disappointing...
     1 people found this helpful
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  3. #13
    I also submitted a ticket they don't respond...
    It is annoying.
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  4. #14
    I opened a support ticket, as well. They've responded and explained that they've escalated the matter to the development team. This seems more like a problem for the web site admins to sort out than the game dev team. I hope it gets to the right people.
     4 people found this helpful
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  5. #15
    I'm glad they finally responded to someone...I can't believe that not 1 Ubisoft person has even bothered to comment on this. I posted it here and in the photo thread stickied at the top and no one from Ubisoft has bothered to even acknowledge it. It is very frustrating. I'm currently playing Immortals and Valhalla and every time I take a pic I immediately go to the photo mode page to download it to my computer.
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  6. #16
    I got an update on my support ticket yesterday. Ubisoft Support said the Game Team confirmed that this is a known issue and they are working on a resolution.
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  7. #17
    Olympus2018's Avatar Senior Member
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    Aug 2018
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    Patience is a virtue.... said the ancient Greek philosophers....
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  8. #18
    Hello Ubisoft???
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  9. #19
    UbiBlack_Widow9's Avatar Community Representative
    Join Date
    Apr 2007
    Location
    U.S.
    Posts
    16,574
    Hello,

    The team is looking into this and as soon as we have more info, we'll let you know.

    Thanks for your patience in the meantime.
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  10. #20
    This is so frustrating...
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