Thanks for getting back in contact and for your continued patience while we get this looked into. While I understand you are eager to hear how this is going to be resolved, I would not be able to provide any further information at this time.
Please rest assured that our For Honor team is working to get this resolved as soon as possible and we have been advised that if you are receiving a notification that your rewards will be granted to you later, you will still receive them.
I understand this may not be the direct response you were hoping for, but please keep an eye on our official website along with these forums and social media outlets for any further news and information as soon as this may be made available.