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  1. #1

    Receiving Error Code 0_1 when connecting.

    I am getting this code for 3 days now, been trying for hours and nothing works
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  2. #2
    Ubi-Viral's Avatar Ubisoft Support Staff
    Join Date
    Oct 2015
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    3,186
    Hey, xdevonx24!

    Welcome to the forums and sorry to hear that you have encountered this error.

    Can we ask that you ensure you have done all the steps from the link below:

    https://support.ubisoft.com/en-gb/Faqs/000035371/

    In particular please ensure you complete the port forwarding troubleshooting as we have found this to be most helpful for other players with similar issues.

    If the issue persists after completing these steps please get back in touch.

    Thank you.
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  3. #3

    Error

    I tried all the troubleshooting but I still get the error.
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  4. #4
    Ubi-Viral's Avatar Ubisoft Support Staff
    Join Date
    Oct 2015
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    3,186
    Originally Posted by xdevonx24 Go to original post
    I tried all the troubleshooting but I still get the error.
    Can we ask you to please contact us via a private message on our social media channels and provide a full screenshot of your port forwarding. You can contact us here:

    Facebook

    Twitter

    Alternatively, you can reach out to us via a support ticket HERE or a live chat HERE.

    Thank you.
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  5. #5
    I'm having the same problem at the moment and been for the past 2 days can someone please help me fix this issue???
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  6. #6
    Ubi-TheBerry's Avatar Ubisoft Support Staff
    Join Date
    Jun 2020
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    2,971
    Originally Posted by BJT78 Go to original post
    I'm having the same problem at the moment and been for the past 2 days can someone please help me fix this issue???
    Hey BJT78,

    Welcome to the Forums, sorry to hear you're unable to connect!

    Can you please confirm if you've been able to give all our connectivity steps a try?

    Thank you!
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