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Greetings! Assassin's Creed forums are now archived and accessible in read-only mode, please go to the new platform to discuss the game.
  1. #1

    assassin's creed does not run on my PC

    Dear Support staff,

    I've bought Valhalla at launch and I've managed to get it to run 1 single time at the start of launch. After that it didn't run anymore:
    * I get unlimited loading screens without the game starting
    * The game shows a crash report.

    I have done several things:
    * Update windows 10
    * Update graphics driver
    * Update valhalla
    * Reinstall valhalla
    * Reinstall windows 10
    * Update everything again
    * etc etc.

    This took me 6 hours at the minimum until now.

    Please help to get it run or I want my money back.

    Steven
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  2. #2
    My PC meets the recommended requirements:
    * i7700K
    * GTX 1080 TI
    * 16 GB Ram
    * 500 GB Samsung SSD
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  3. #3
    Ubi-Borealis's Avatar Ubisoft Support Staff
    Join Date
    Jun 2020
    Posts
    2,470
    Hello there crackers0!

    I apologise for the delayed response. In future, please ensure that you post in the correct forums for your query. You are currently in the Assassin's Creed Legacy Player Support forum. I've now moved your thread to our Assassin's Creed: Valhalla Player Support forum.

    Please note that these forums are now archived, and that you should visit our official Assassin's Creed: Valhalla Discussions forum for further news and support.

    I recommend checking out our megathread post on our Discussions forum.

    If you need further support, please feel free to open a support ticket or to reach out to us on our new dedicated forums! Thanks!
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