1. #1

    Account bug

    My little brother wanted the game and I bought another game for him after that his game lost and my account got 2th season characters I think our accounts has merged to each other. I can open my account but my little borther can`t open. It gives an error about product key. please I need help
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  2. #2
    Ubi-Viral's Avatar Ubisoft Support Staff
    Join Date
    Oct 2015
    Hey, DQL.WexZen!

    Welcome to the forums and sorry to hear that you and your brother's accounts seem to have merged. In order to look into this further we will need you to contact us via a private message on our social media channels here:



    Alternatively, you can reach out to us via a support ticket HERE or a live chat HERE.

    Thank you.
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