can not press continue and cancel bottom in ubisoft connect | Forums

[ieatmother]

Hi Ubisoft. I can’t start my rainbow six. This situation showed up after I bought a few DLC skins. It’s unable to press the continue or cancel bottom. Please help me.

[UbiShoreman]

Moving to player support!

[Ubi-Milky]

Hello ieatmother, thanks for reaching out to us and welcome to the forums.

Have you just purchased the game or have you owned the game for a while and this has just started happening?

First thing I would try would be to open Task Manager and view your performance tab when launching the game, what percentage is your CPU and memory?

Try verifying your games files first, this will correct and missing or corrupted game files that may stop the game from launching correctly.

Here are some instructions on how to do this in Ubisoft Connect -
https://support.ubisoft.com/en-gb/Article/000060529

Here are some instructions on how to do this in Steam -
https://support.steampowered.com/kb_...2037-QEUH-3335