1. #1

    support cases

    any ideas as whats going on my case it went from in progress to waiting back to in progress
    Share this post

  2. #2
    UbiShoreman's Avatar Community Representative
    Join Date
    Mar 2020
    Posts
    1,144
    Unfortunately we don't have any insight into that on this side of the forums - I'll move you over to player support!
    Share this post

  3. #3
    Ubi-Milky's Avatar Ubisoft Support Staff
    Join Date
    Jun 2020
    Posts
    1,397
    Hello Henry, sorry for the delay I have only just spotted your post that was moved to player support. Do you have a case number you would like us to check for your issue?
    Share this post

  4. #4

    Logging into ubisoft account on different ps4 account

    Hello i need helping signing into my ubisoft account on a new playstation account. My old ps4 account got banned permanently and whenever i try to log into my ubisoft account it says its associated with my banned ps4 account which i have no access to. I just want to sing into the ubisoft account on my new account please help me. i was level 218 and hit plat 1 2x. The name on the old one was GN-SleepTight and the new one is GN-SleepTightV2. please help me i just want to play ranked with my friends since i need to be level 50 i just started a new account and it will take forever.
    Share this post