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  1. #1

    game not appiring in library

    just bought new assassins creed and watch dogs and its been an hour nor two and i got nothing in my library still
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  2. #2
    Hi, I have the same problem. I bought Anno 1800 yesterday on the canadian Ubisoft Store. The game still doesnt not appear in my game list... It's my first time buying on Ubisoft's store and maybe the last time.
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  3. #3
    I have the same issue. First time using their system and so far I am really not impressed at all. Usually when you purchase a product and the supplier does not deliver anything its fraud. Will be curious to see how fast they fix this one and what excuses they give.
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  4. #4
    Ubi-Viral's Avatar Ubisoft Support Staff
    Join Date
    Oct 2015
    Posts
    3,186
    Hey!

    I have checked your accounts and can see that the purchased games are now showing.

    If you are still unable to see them please get back in touch.

    Thank you.
     1 people found this helpful
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