1. #1

    Can't UPGRADE PS4 Physical version to PS5 digital version in store!

    Dear ubisoft. unfortunately today it is impossible to upgrade PS4 Physical disc version to the PS5 digital version of Just Dance 2021 for free. There is only a paid option. Is this the case across Europe now? Thanks
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  2. #2
    It's everywhere. Since there was not any information from Sony for backward compatibility with Just Dance 2021 the only solution is to pay for the PS5 version
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  3. #3
    Ubisoft said if you have Just Dance 2021 PS4 physical copy, free upgrade to PS5 version.
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  4. #4
    Rorro8a's Avatar Member
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    Just Dance 2021 is not an elegible game for update from ps4 to ps5.

    It says:
    "We have compiled some key information about how you can upgrade a digital or physical version of Watch Dogs: Legion, Assassin’s Creed Valhalla, Far Cry 6, Rider's Republic, Immortals Fenyx Rising, and Tom Clancy's Rainbow Six Siege from PlayStation 4 to be playable on the PlayStation 5."
    You can check this in Ubisoft Support
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  5. #5
    In official Store this sentence write ps5 version below: "Purchase Just Dance 2021 on Playstation 4 and upgrade your game to the next-gen version (Playstation 5) at no addotional cost" WHY????????????
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  6. #6
    Yes, agreed. I read it so carefully, It‘s a free upgrade from ps4 physical to ps5 digital version. But something goes wrong. I just bought ps4 disc version just because there is an upgrade. If not Ubisoft lied.
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  7. #7
    Lied or stupid or technical issue. UBISOFT please answer this post and problem fast as you can.
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  8. #8
    I just wrote a ticket to the playstation support and still waiting for answers from both sides ubisoft and PS store
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  9. #9
    Originally Posted by vipandree Go to original post
    I just wrote a ticket to the playstation support and still waiting for answers from both sides ubisoft and PS store
    Please advice for me thank you
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  10. #10
    UbiCosmos's Avatar Community Representative
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    Oct 2018
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    4,701
    Hey there kovilivebox,

    I am moving your thread to our Support forums for further assistance.

    You can also reach out directly to our team --> Here.
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