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  1. #1

    Game causing machine to crash and blue screen

    Ever since TU11 came out the game has been causing my computer to go blue screen and sometimes it just freezes up. My computer never blue screen before while playing Div2 until TU11 came out. It was running fine the TU11, it would bluescreen randomly now. I had it blue screen just trying to do the American history museum on heroic during that time trials event 4 times. Other times it would run fine like yesterday I was able to complete the manhunt without incident, But today it blue screen on me twice. One when I was just in the safe house going over my build and the other when I was in the middle of taking a control point. (The subway station one) Not sure what is going on, any help or insight might be good.
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  2. #2
    @Ghost23exe

    There are multiple reports of freezes, crashes and stuttering right now with the game. It's likely on the game or driver side and not your machine. What are your system specs, Windows and graphics driver version?
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  3. #3
    My specs are:
    Windows 10 Pro (64 bit)
    Intel Core i7-7700HQ
    NVIDIA GeForce GTX1070 Driver Vers. 26.21.14.3153

    Windows is fully updated and so is my drivers. It's just when trying to load the game or even playing the game would cause it to blue screen sometimes and even after it rebooted it would do it again. It is causing my computer to go into scan mode to check for hardware problems and it would always find none.
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  4. #4
    Ubi-Redbeard's Avatar Ubisoft Support Staff
    Join Date
    Mar 2017
    Posts
    7,279
    Hey Ghost23exe,

    Could you please reach out to us via Twitter or Facebook with your system files for investigation?
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  5. #5
    OK Wasn't sure where to post it but I just left a message and the files on the Facebook messenger.
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