Game crashes after start or while opening the world market?
Hello,
The team received many logs and could identify an issue while the game was crashing after the intro or while opening the world market. It seems that the issue is connected to LavasoftTCPService.
If you are affected by this issue please do the following steps:
Uninstall all Lavasoft programs
Especially Web companion and Ad Aware
Make sure you check your PC and remove all the files from the program
If you are not sure how to remove everything, please ask us or someone else for help
You can find an official manual here: http://www.webcompanion.com/help?lang=en
If your game still crashes after following the steps, make sure to leave a post with some details.
Greetings,
Your Anno-Team
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