1. #81
    UbiCosmos's Avatar Community Representative
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    Oct 2018
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    Hello nasonero,

    Welcome to the forums! These are the English forums, so please make sure to translate your post or many users here may be unable to understand your message.

    For PS5, the Just Dance App is the best way to play. You can find our full list of supported peripherals per system --> Here.
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  2. #82
    Ubisoft really ?
    I bought for 6 years twins / How can we play ?
    I have iphone 12 and tV so it is not safe to keep mobile in pocket. It is worst case I have ever seen.

    Please let me know if you workign on camera ?
    I bought game and camera for them and big dissapointment.

    We cannot play it. I will not recommend and put 0/10 stars.
    Is any CX on board at UBISFOT ? Really we need to change asap.

    If you cannot change it let me know I will return game and camera.
    Regs,
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  3. #83

    @Ubisoft - Date for adding ps5 camera to game

    @Ubisoft - Date for adding ps5 camera to game - Can you give us or everyone should return game and wait till it or look for competitors ?
    How we can play having 2 children - twins and one phone ? And how can I give my phone when I need it for my work and calls, so then children can try to learn dance.

    UBISOFT PLEASE ANSWER.

    thanks
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  4. #84

    Next gen JD

    This is ridiculous im returning both the camera and the game. I guess ubisoft doesn't want my money and everyone else's. Going back to the wii. Atleast with the wii I can strap the remote. So much for the next gen console.
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  5. #85

    This is UNACCEPTABLE...

    Just spent $100 NZD brought the game so came for the answering of connecting my PS5 camera, then read these email threads.... Feel like just been cheated......

    Now, Anyone has successfully managed to get the refund from PlayStation Store?
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  6. #86
    “Best way to play”...???
    Is there any other “way” to play please rather than let my 5 years old swinging my $2k phone??
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  7. #87
    Oh! Have anyone bought this through playstation store, digitally?
    I did, and man has it been troublesome trying to get a refund! They are trying everything in their power to not give me back my money.

    They are trying to say that I spent some virtual currency or something, and that's why I can't get a refund. As if I am planning to give up this easy

    I hope everyone here stays away from buying this game as it is totally useless on a PS5. And in general, the fact that sending a request for refund is not enough, and that I have to spend hours emailing back and forth with support to get it (if I eventually do...) is horrifying. They make you jump through so many hurdles, that I am sure 90% of people requesting refunds ends up just giving up as its not worth their time. And if thats their strategy, its sad.
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  8. #88

    Skuffet

    Jeg er så skuffet. Har købt en ps5 til min søn. Hans første playstation. Købte Just dance og et kamera til dette ene formål, fordi jeg antog at det virkede. Netop fordi jeg har set andre spille spillet med kamera på ps4. Så nu har vi brugt 1000 kr. På spil og kamera som slet ikke lever op til det ønskede. Det er slet ikke sjovt at stå med en telefon i hånden. Øv!
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  9. #89
    Originally Posted by guest-H5izCOnE Go to original post
    “Best way to play”...???
    Is there any other “way” to play please rather than let my 5 years old swinging my $2k phone??
    Yeah, this is crazy. They hear our concerns but say the best way to play is with a phone.

    Screw that, my 5year old is going nowhere close to my pro max 12.

    At this time, id say the best way to play is to jot play at all. I am so thankful i checked here before purchasing the game. (I did unfortunately get the hd camera first)

    I keep checking back every few weeks hoping I can surprise my kids with the game, and leave disappointed.

    I think just dance may just be over.
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  10. #90
    It seems UBISOFT does not care about their PS5 costumers. I bought the HD Camera and JD21, and it was a shock to me as well.

    What is your point to release this game without HD camera support? And here you keep saying play with mobiles! People ask for an update, is this the best thing you can do? This is totally unprofessional!

    If you do not have any plan to support a camera, then you have to inform people by putting a little note on the game package! What you do now is cheating people!


    You have to inform people whether there will be support or not!
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