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  1. #1

    Accessing DLC

    Hello,
    I bought the lost on mars dlc today from the ubi stor eand when I launch Far Cry 5 via ubisoft connect, it isn't available to play just buy.
    I did buy the game from Steam , does this make a difference?
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  2. #2
    Ubi-Borealis's Avatar Ubisoft Support Staff
    Join Date
    Jun 2020
    Posts
    2,470
    Hello there whitmerrifield! Welcome to the forums.

    Sounds like you've encountered a compatibility issue. We strongly recommend that you buy the base game and any additional content/DLC from the same launcher (Ubisoft/Steam/Epic) to prevent this from happening.

    I recommend opening a support ticket so our team can take a closer look at this. You can reach our support teams here:
    - Open a Support case
    - Start a Live chat
    - Twitter and Facebook

    Please attach a full-screen image of your proof of purchase for the DLC when creating your case, as this will help our agents to investigate further.

    Thanks!
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