We are currently experiencing a high volume of contacts, so our response times may be slower than usual.

Please bear with us while we try to get back to you as soon as possible.

If you are experiencing an account or billing issue with Ubisoft+ please contact us privately via one of the support channels below if you haven't already done so:

Live Chat

For the protection of your own personal data these conversations would be best handled via a private support platform.This decision has been made for your account security, and threads will be deleted for this reason.

Examples of threads that can be created on this forum

- You would like help signing up or cancelling your subscription
- You’re receiving an error message
- Needing general help, but you are unable to find a support article

Examples of threads that should not be created on this forum

- Any payment issues, such as your payment being declined
- Questions about your subscription, such as the billing date or amount

We apologise for any inconvenience and thank you for your patience!