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  1. #1

    Assassin's Creed IV Black flag not launching

    I try to launch AC4 Black flag but it won't. If I launch uplay offline mode, the game is working, but if I try to launch in online mode still not woking. I tryed all basic fixes, any idea?
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  2. #2
    Ubi-Mark.'s Avatar Ubisoft Support Staff
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    Hello Zsombor6633,

    Sorry to hear about your experience.

    Can you please perform all the troubleshooting steps listed in this article? As you mentioned online mode causes this issue, I would recommend going through these steps as well.

    If you have any additional questions, please let us know.
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  3. #3
    [15672] 2020-11-22 15:20:08 [12572] INFO ApiProcessConnection.cpp (121) Game with process id 9868 connected.
    [15672] 2020-11-22 15:20:08 [12572] INFO ApiProcessConnection.cpp (132) Game with process id 9868 has been started with product id 273 (branch: 'default').
    [15672] 2020-11-22 15:20:08 [12572] INFO UplayGameConnectionHandler.cpp (363) Game with process id 9868 connected (API version: 1.0.0).
    [15672] 2020-11-22 15:20:10 [12572] INFO ApiProcessConnection.cpp (289) Game with process id 9868 disconnected.
    [15672] 2020-11-22 15:20:10 [12572] INFO UplayGameConnectionHandler.cpp (316) Game with process id 9868 disconnected.

    [17936] 2020-11-22 15:20:10 [12496] ERROR GameProcessWatcher.cpp (210) Child process abnormal exit: 9868
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  4. #4
    I have the same issue. An additional factor might be that I bought the game on Steam. But then again, I've played through the game a few years ago without any problems - wanted to play again, but now I would have to switch to offline mode every time. I'd like to not do that...
    I followed both of the recommended support articles to resolve this problem with no changes at all.
     1 people found this helpful
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  5. #5
    Originally Posted by Ubi-Mark. Go to original post
    Hello Zsombor6633,

    Sorry to hear about your experience.

    Can you please perform all the troubleshooting steps listed in this article? As you mentioned online mode causes this issue, I would recommend going through these steps as well.

    If you have any additional questions, please let us know.
    Unfortunately, none of these works.
     1 people found this helpful
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  6. #6
    Seems like Ubisoft has given up on us. Very disappointing.
     1 people found this helpful
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  7. #7
    I got tired of dealing with UBI Support on this over two weeks. They're inept at helping with this issue.
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