1. #11
    Originally Posted by TogeBri Go to original post
    Sorry for the delayed response.....was hoping progress would be made with a support case but nahhh......14592661.

    For linked console: Nintendo Switch
    Second Link: no game stats at all for 2021. It displays " - " for all of the stats and appears as if I haven't played the game. Stats show as normal for JD2020 just not for 2021.
    I can confirm that no matter how many hours I played on Just Dance on my Nintendo Switch, there is no stats showing. Only "-" appears on every single stats that is available
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  2. #12
    Originally Posted by TectonicB72 Go to original post
    I can confirm that no matter how many hours I played on Just Dance on my Nintendo Switch, there is no stats showing. Only "-" appears on every single stats that is available
    Thank you, Tectonic, for your reply. UBISOFT has a way of making you feel like this is due to user error or as if the issue is soley on my end. I appreciate you relaying the issue with your stats for 2021 too! Here's to staying hopeful and dreaming of a day when Just Dance gets the attention from Ubisoft support it deserves. Maybe one day we can all "just dance" and not "just engage UBISOFT support" for bugs/glitches/needed fixes.
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  3. #13
    Ubi-Viral's Avatar Ubisoft Support Staff
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    Originally Posted by TectonicB72 Go to original post
    I can confirm that no matter how many hours I played on Just Dance on my Nintendo Switch, there is no stats showing. Only "-" appears on every single stats that is available
    Originally Posted by TogeBri Go to original post
    Thank you, Tectonic, for your reply. UBISOFT has a way of making you feel like this is due to user error or as if the issue is soley on my end. I appreciate you relaying the issue with your stats for 2021 too! Here's to staying hopeful and dreaming of a day when Just Dance gets the attention from Ubisoft support it deserves. Maybe one day we can all "just dance" and not "just engage UBISOFT support" for bugs/glitches/needed fixes.
    Hey folks! Apologies that this is not yet resolved for you. We have passed this issue on to the game team for Just Dance and we are currently awaiting a reply from them on how to best troubleshoot this or if it is already a known issue to us.

    Once we have further information we will reach back out.

    Thank you.
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