Hey there guys!
ljaysaw - I've already reached out to you on multiple threads regarding this issue. At this moment in time, we have no further information to share regarding this issue, including an estimated ETA for a fix. We apologise for any inconvenience caused, and appreciate your patience as the development team investigates this further. Once we have more information to share, it will be posted within the forums, so please keep an eye out!
plightshift - I'm sorry to hear you're having trouble taking screenshots in-game. I would recommend taking a look at this Nintendo support article for more help with this issue.
Thanks!
The problem I have is I purchased this game before Christmas as a fully working game. It doesn’t work whatsoever as it’s not compatible with iOS. You have offered no updates whatsoever, telling me it’s still with development doesn’t help me. When will you be giving us all advice on refund processes? Vendors are saying no so please can you investigate. If you can’t tell us when it will be fixed how can we have any confidence? Also mentioning If a ticket is closed it maybe worked on isn’t acceptable, tickets should remain open until fully fixed. Otherwise it makes it even harder for people to know when it’s resolved.
Hello ljaysaw,Originally Posted by ljaysaw Go to original post
A recent update to the Just Dance Controller App (v 7.1.0) has recently been released, designed to alleviate these connection issues.
Can you please ensure you're running the latest version of the app and let us know if the issue persists?
Thank you