@kubaratzka: thanks for the adviceOriginally Posted by kubaratzka Go to original post![]()
@Ubi-Borealis: thanks for your answer. I didn't think of taking photos or videos of my issues... Fortunately, the problem got solved by itself when I restarted the game.Originally Posted by Ubi-Borealis Go to original post![]()
Totally shocked by Ubisoft support. Raised my ticket on Christmas...absolutely not reply until now! Then get an email telling me they are closing my ticket because they offered me the airplane mode workaround that doesn’t work! Why are you trying to close my ticket? The issue is far from resolved!!! Look at this......how is this acceptable! I told Ubisoft the work around doesn’t work so all I get after about a month or waiting is the same reply? What the hell is going on here
Case 13706642
Hello ljaysaw,
Recently you requested personal assistance from Ubisoft Customer Service. Below you will find a response to your recent request for support.
Please do not reply directly to this email.
We will assume your issue has been resolved if we do not hear from you within four days.
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Ubisoft Suppor