Twitch november major charms | Forums

[Lt.SantosDeAlex]

I been watching the november NA stream on twitch and aleardy linked my account with twitch that i use to watch the NA major the problem is i bern watch the stream 2 day in a row till the stream finish and i didnt get any drops at all is it possible to get an twitch drop on mobile cause i been watch the stream on mobile for when the charms will get on to my inventory is it after the november major done?

[XjuggernautX]

i had watched the stream in day 1 for 7 h but i just get cupper charm xD
in fact i had more than 35h watched but i just get plat charm where is my diamond charm??

[Ubi-Karl]

Hey guys!

Thank you for reaching out to us and I am sorry to hear about the issue you ran into.

If you would like us to look into this, we will need you to reach out to us via one of the following channels, as we can only discuss account related details with the owner:

1. Support website
2. Facebook
3. Twitter

Please note that we're currently dealing with a high volume of contacts, so a slight delay is possible, however we will look at getting back to you at the earliest possible convenience.

[EverybodyBeCool]

I have been watching the whole major FOR 3 DAYS. 20 hours of programs. I was lacking the diamond and platine charms et I got NONE OF THEM out of the 3 days of watching the majors.
And each time I was checking that it was written DROPS ACTIVE which shows that my accounts were well linked. Also I have been watching all the european major last week and I had NO PROBLEM. I received Copper, Bronze, Silver and Gold last week.

And same for my Pengu charm, a twitch streamer. I subscribed his channel on saturday and I am still waiting for the charm while it should have been in my inventory within 2 hours max. And I just saw another post here which mentions the same problem happened this week end for 2 other people.

I feel like there has been a big problem around twitch charms this week end. I spoke to many people in the major chat yesterday and they were in the same situation.

Could you have a look into that? Your tools have some tracking problems.

[Ubi-Karl]

Hey EverybodyBeCool,

Thanks for getting in touch with us and sharing your feedback. I will ensure this gets forwarded to our game team accordingly.

As far as your case goes, I can see that you got through to one of our agents and it has been escalated for a further review, therefore bear with us and we will get back to you at the earliest possible convenience.

[EverybodyBeCool]

Thanks for your answer. I'll be waiting for now.

[Beazer]

So ive been watching the r6 major and my account is linked and i watched the whole NA version of the Major and ive got no charms other than the silver one that i got before dose anyone know how i can get my charms or how long it takes for them to show up in my account.

[muddxy]

Hi, I have been viewing all the streams that are verified from ubisoft (rainbow6, rainbow6LATAM, rainbow6ru) and have accumulated a total of 30 hours, but I have not received the platinum or diamond charm

[UbiKoreanBBQ]

Hi muddxy! I checked your account, and it's only showing that you've watched 13 hours and 37 minutes. Please ensure that your viewing device isn't going to sleep, or shutting down, if you're away from it at any time.

[UbiKoreanBBQ]

Hi Beazer.! I've looked over your account and you should be receiving the Copper, Bronze, and Silver charms from the November 2020 Majors. You have 17 hours and 44 minutes of recorded watch time on our side. Rewards will be delivered a day after the stream.