1. #61

    Agree

    Hi

    I agree with all the disheartened comments on this forum.
    How can a game be marketed as a PS5 game and not support the PS5 camera?
    I've recently bought the PS5 and the game, only to get home to discover that my phone is the only controller.
    Come on Ubisoft - fix this!
    Share this post

  2. #62
    This is a nightmare! I bought a game, bought a camera, I come home, and I can only play from my phone…. We have been working with cameras for so many years, and here is such a mean thing. Make a patch with PS5 camera support!
    Share this post

  3. #63
    Originally Posted by Max_Korzhan Go to original post
    This is a nightmare! I bought a game, bought a camera, I come home, and I can only play from my phone…. We have been working with cameras for so many years, and here is such a mean thing. Make a patch with PS5 camera support!
    Once sony provide kit for that
    Share this post

  4. #64
    Originally Posted by Cardboard_Duck4 Go to original post
    Hi

    I agree with all the disheartened comments on this forum.
    How can a game be marketed as a PS5 game and not support the PS5 camera?
    I've recently bought the PS5 and the game, only to get home to discover that my phone is the only controller.
    Come on Ubisoft - fix this!
    Did you even opened the PlayStation site and see about the PS5 camera? Without a kit Ubisoft can't do anything
    Share this post

  5. #65
    Ubi-Redbeard's Avatar Ubisoft Support Staff
    Join Date
    Mar 2017
    Posts
    7,279
    Thanks for the updates on this, folks.

    As mentioned, we do not have any plans to make Just Dance 2021 compatible with the PS5 camera.

    I will forward your feedback on to the team, however.
    Share this post

  6. #66

    Same Problem

    Originally Posted by MrKnister75 Go to original post
    I bought a PS5, i bought a HD Kamera and I bought the Game for PS5 Just Dance 2021 and I CANT BELIEVE the camera is not supported...????? Come on what is going on here... Please, reach this Feature via patch into the Game! Please...
    Originally Posted by Ubi-TheBerry Go to original post
    Hey there,

    Sorry for the inconvenience, we've passed your feedback regarding camera support onto the team

    If there's anything else we can help with please let us know
    Dear all in UBI team,
    Unfortunately I have the same problem, I bought a PS5, Cam and also PS5 Just Dance 2021 to play with my wife and Children but when we tried to play for the first time really it was unbelievable!! the camera is not supported!! and we have to use our smartphones for play! Really?! Who’s suggested that and why you have been released this game with such this terrible conditions!! Really I didn’t expected that from Ubisoft! I hope and waiting for your early update to solve this problem.
    Share this post

  7. #67
    Ubi-Thrupney's Avatar Ubisoft Support Staff
    Join Date
    Mar 2021
    Posts
    634
    I really appreciate you adding your thoughts to this topic, MJ936231 - so sorry for the disappointment. Your feedback is valuable, however, and our teams will take it under advisement.

    I hope you'll be able to enjoy the game with the family using the Companion App.
    Share this post

  8. #68

    The way to solve it

    You need to have Just Dance 2021 for play station 4, also a camera for play station 4 with the adapter to connect it to play station 5 (in Mexico call Sony support) they sent me one at no cost without the need for VR.
    Share this post

  9. #69
    Ubi-Milky's Avatar Ubisoft Support Staff
    Join Date
    Jun 2020
    Posts
    2,508
    Hello guest-Ygu0cE3J thank you for you contribution to this thread, as the PS5 camera is not supported with this version of the game, as a workaround if players have the PS4 camera, you may be to request an adaptor for the camera from Sony, so that your PS4 camera may be used on PS5 also.

    Here is the link to request an adaptor, if you would like to try this workaround -
    https://camera-adaptor.support.playstation.com/
    Share this post

  10. #70

    Ps5 Camera Doesn't Work On PS5

    Hi, Why doesn't the ps5 HD camera work on the ps5 for Just Dance 2021 I was hoping to look forward to playing Just Dance with the HD camera but I guess it's just no use.
    Share this post