1. #51
    Ubi-Milky's Avatar Ubisoft Support Staff
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    Hello PTMarco, thank you for your question, we do not have any plans to make the latest Just Dance 2021 game compatible with the PS5 camera but we have voiced your feedback about this, to our Just Dance team.

    Previous yearly editions of the game and Just Dance 2021 will work with the PS4 camera.
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  2. #52
    If no support for camera for ps5, are you having discussions with Sony to refund the money for a useless game?
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  3. #53
    Ubi-TheBerry's Avatar Ubisoft Support Staff
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    Originally Posted by leandro.gattas Go to original post
    If no support for camera for ps5, are you having discussions with Sony to refund the money for a useless game?
    Hello leandro.gattas,

    Thank you for reaching out, widespread refunds aren't currently in discussion at the moment, I'm sorry to hear you feel you're at this point with the game.

    Should you want to discuss a refund for your copy, please reach out to your store to see what options may be available to you (If this is Sony, you can reach out to them here)

    Should there be anything else we can help with, please let us know

    Thank you!
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  4. #54

    Dont buy PS JD 2021

    only reason i got the PS5 HD cam is for the JD 2021 game, however, such disappoint. best suggestion, play JD on PS4, not PS5
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  5. #55
    If I'll connect ps4 HD camera to ps5 and run the latest JD2021, will it work?
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  6. #56
    Ubi-Viral's Avatar Ubisoft Support Staff
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    Originally Posted by tomerratz21 Go to original post
    If I'll connect ps4 HD camera to ps5 and run the latest JD2021, will it work?
    Hey, tomerratz21!

    I am afraid that this would not work as the PS4 camera is not compatible with the PS5.
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  7. #57

    crazy

    Just a concurrence -- we bought this under the assumption it would work with the PS5 camera, and using it with a phone is a deal breaker. Apparently we will have to return the game and consider re-buying after you add support.

    Unbelievable that this is so unclear; the game is marketed alongside the PS4 version, which obviously does work with the PS4 camera, with no apparent differentiation to say it will only work with a phone. Who would hand their cell phone to a child to hold while dancing? Totally nuts.
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  8. #58
    Ubi-Mark.'s Avatar Ubisoft Support Staff
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    Hello zolo_the_hutt, welcome to the forums!

    I'm really sorry to hear about your experience.

    I'll gladly forward your feedback to the responsible team.

    Apologies for any inconvenience caused by this and if you have any additional questions, please let us know.
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  9. #59
    Hi ubi-viral
    There is an adapter that allows the usage of the PS4 camera with the PS5. Would that work in just dance 2021?

    Originally Posted by Ubi-Viral Go to original post
    Hey, tomerratz21!

    I am afraid that this would not work as the PS4 camera is not compatible with the PS5.
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  10. #60
    Ubi-Raziel's Avatar Ubisoft Support Staff
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    Originally Posted by arielwe Go to original post
    Hi ubi-viral
    There is an adapter that allows the usage of the PS4 camera with the PS5. Would that work in just dance 2021?
    Hello!

    The answer we received is that no PlayStation camera will work with JD21 (PS5) so I'm afraid that won't work.

    All the best.
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