Hello leandro.gattas,Originally Posted by leandro.gattas Go to original post
Thank you for reaching out, widespread refunds aren't currently in discussion at the moment, I'm sorry to hear you feel you're at this point with the game.
Should you want to discuss a refund for your copy, please reach out to your store to see what options may be available to you (If this is Sony, you can reach out to them here)
Should there be anything else we can help with, please let us know
Thank you!
Hey, tomerratz21!Originally Posted by tomerratz21 Go to original post
I am afraid that this would not work as the PS4 camera is not compatible with the PS5.
Just a concurrence -- we bought this under the assumption it would work with the PS5 camera, and using it with a phone is a deal breaker. Apparently we will have to return the game and consider re-buying after you add support.
Unbelievable that this is so unclear; the game is marketed alongside the PS4 version, which obviously does work with the PS4 camera, with no apparent differentiation to say it will only work with a phone. Who would hand their cell phone to a child to hold while dancing? Totally nuts.
Hi ubi-viral
There is an adapter that allows the usage of the PS4 camera with the PS5. Would that work in just dance 2021?
Originally Posted by Ubi-Viral Go to original post
Hello!Originally Posted by arielwe Go to original post
The answer we received is that no PlayStation camera will work with JD21 (PS5) so I'm afraid that won't work.
All the best.