1. #41
    Just dance 5 is a waste of money, when camera is not supported. Ubisoft please speed the support for camera up.
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  2. #42
    ygyr's Avatar Junior Member
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    Mar 2021
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    Disappointed

    As an old JD fan, I bought JD 2021 on my new PS 5 and also the HD Camera.

    Very frustrating to find out that the camera does not work and that my kids should play with my $ 1k smartphones!

    Will there be an update to get the camera working on PS5?
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  3. #43
    If sony gonna deploy a kit ofc

    I just went to both pages of the PS4 camera and PS5 camera

    on the PS4 camera, there is a tracking feature while on the PS5 there is not. PS5 camera is for capturing gaming and streaming, but not having tracking support. So idk if Ubisoft are going to make it possible
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  4. #44
    Ubi-Viral's Avatar Ubisoft Support Staff
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    Oct 2015
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    At this time this is still being looked into. I am afraid that is all the information we have to share at this time,.

    Any updates will be posted on the forums.

    Thank you.
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  5. #45

    PS5 HD camera issue on PS5

    Dear Customer Service,

    I can only repeat what already others being said here, supporting PS5 HD camera in Just Dance 2021 is a must have. No doubt on this. Having a mobile phone in hands while dancing, especially in hands of a kid is a dangerous thing and phone easily can be broken. And if this is an expensive phone then it even worst. It doesn't make any sense at all. We have been waiting here for long time to support this especially compared to when PS5 and Just Dance 2021 was released (both happened last year). So now its more than a quarter. Please, I kindly ask and urge you guys that provide a clear insight and timeline for this instead giving only a politically correct answer. This is a mutual interest for both, vendor (Ubisoft) and us (customers) if you want to avoid lose customers. Not many people can afford buying this game on high price then getting a useless application because one of the core feature of the application doesn't support a certified PS5 peripheries.Again! Please provide an accurate information terms of timeline for fixing it and be strict on that. Kind regards,
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  6. #46
    The game designer responsible for not including the HD Camera as controller for PS5 should be fired. Their vision and thinking are obviously outdated.
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  7. #47
    Ubi-TheBerry's Avatar Ubisoft Support Staff
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    Jun 2020
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    Hey there guys,

    Thank you for your continued updates to this thread and showing your continued hope for further Camera support

    At this time, we do not currently have any further information available from the game's team regarding this. Additional features and peripheral support is developed at the discretion of the game's team

    We have and continue to forward your suggestions and feelings of this onto the team, however cannot offer any specific time frames or confirm if / when to anticipate this being a possible feature

    If there are any announcements from the team regarding any additional peripheral support, this will be announced publicly on the game's official channels and we will of course update this thread with anything we receive

    Thank you for your understanding and if there are any further questions you may have in the meantime, please don't hesitate to let us know!
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  8. #48

    HDCam

    Yeah, it's a little disappointing when u buy a 60$ camera and u can't use it.. Is it any info about the support of the HD camera is it coming soon or we can only use it with JD2022
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  9. #49
    Ubi-Swaggins's Avatar Community Manager
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    Nov 2017
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    7,058
    Hey JasonVOOR7,

    Thank you for reaching out.

    I am afraid at this time we do not have any further information to provide regarding this issue.
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  10. #50
    I bought a PS5 camera just to find out that my Just Dance 2015, 2016, 2017, 2018, 2019 e 2020 don't work with the camera !!!!!
    No way I will buy 2021 until this is fixed, and will be returning the camera.

    Any chance that today's PS5 firmware update solved this or at least opened some doors for a short term resolution from ubisoft?
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