Dear Customer Service,
I can only repeat what already others being said here, supporting PS5 HD camera in Just Dance 2021 is a must have. No doubt on this. Having a mobile phone in hands while dancing, especially in hands of a kid is a dangerous thing and phone easily can be broken. And if this is an expensive phone then it even worst. It doesn't make any sense at all. We have been waiting here for long time to support this especially compared to when PS5 and Just Dance 2021 was released (both happened last year). So now its more than a quarter. Please, I kindly ask and urge you guys that provide a clear insight and timeline for this instead giving only a politically correct answer. This is a mutual interest for both, vendor (Ubisoft) and us (customers) if you want to avoid lose customers. Not many people can afford buying this game on high price then getting a useless application because one of the core feature of the application doesn't support a certified PS5 peripheries.Again! Please provide an accurate information terms of timeline for fixing it and be strict on that. Kind regards,
Hey there guys,
Thank you for your continued updates to this thread and showing your continued hope for further Camera support
At this time, we do not currently have any further information available from the game's team regarding this. Additional features and peripheral support is developed at the discretion of the game's team
We have and continue to forward your suggestions and feelings of this onto the team, however cannot offer any specific time frames or confirm if / when to anticipate this being a possible feature
If there are any announcements from the team regarding any additional peripheral support, this will be announced publicly on the game's official channels and we will of course update this thread with anything we receive
Thank you for your understanding and if there are any further questions you may have in the meantime, please don't hesitate to let us know!
I bought a PS5 camera just to find out that my Just Dance 2015, 2016, 2017, 2018, 2019 e 2020 don't work with the camera !!!!!
No way I will buy 2021 until this is fixed, and will be returning the camera.
Any chance that today's PS5 firmware update solved this or at least opened some doors for a short term resolution from ubisoft?