1. #31
    I bought just dance and the ps5 camera as a bundle and the camera is not supported... WTF???... I just wish that we all gonna have a firmware update to use the camera or this is gonna be my last Ubisoft game
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  2. #32

    It is uncomfortable and dangerous to have the phone in hand to dance

    It is incredible that we cannot use the camera with Just Dance 2021 on PS5, it is silly that we have to have enough smartphones for the whole family to play, in addition to being very uncomfortable it is unsafe, the phone can be destroyed or it can end up in the head of your dance partner, please update now, it is ridiculous that previous versions can be played with a camera and the new version cannot
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  3. #33
    Ubi-Milky's Avatar Ubisoft Support Staff
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    Hi everyone, thank you for posting about the PS5 camera and how it is not yet supported with Just Dance 2021.

    The game does not support the PS5 camera at the moment, you can check out our full list of supported peripherals here - https://support.ubisoft.com/en-us/Article/000081023/

    Instead the game makes use of the Just Dance Controller App, much like a PS4 move controller or a Nintendo Switch controller and tracks your movements using your mobile device that you hold in your hand while dancing.

    If you are using an Android mobile, you can download the Just Dance Controller App from Google Play here -
    https://play.google.com/store/apps/d...hl=en_GB&gl=US

    If you are using an IOS mobile device you can download the app from the Apple store here -
    https://apps.apple.com/gb/app/just-d...er/id913545185

    Your feedback on this is very valuable to us and has been brought to the attention of the Just Dance team, thank you.
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  4. #34
    This is clearly a joke.

    The PS5 has been on the market for months.
    How much time do you need to develop the camera feature for the just dance PS5 version?
    Do you plan to develop this at all?
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  5. #35
    Ubi-Raziel's Avatar Ubisoft Support Staff
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    Originally Posted by nasonero Go to original post
    We hope that the team will solve this problem soon, in 2021 with a ps5 you can not play with a smartphone
    Originally Posted by if10001 Go to original post
    Hi ubi guys,
    Do you have any plan to support ps5 hd camera?
    If possible, I hope ps5 hd camera will be supported not only just dance 2021 but also just dance 2020 and just dance 2019.
    Thanks,
    Hello!

    We have not received any word that the PS5 camera will be supported at this time, however we'll do our best to inform players if we learn more.
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  6. #36

    Bought this for my kids, but they do not have smartphones !

    I refuse to buy smartphones to underaged kids just to be able to play this game, Ubisoft really need to solve the PS5 HD camera issue
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  7. #37

    PS4 version of JD2021 supports PlayStation camera on ps5

    The ps5 camera is for video only does not have capability to catch movement . I bought ps5 JD2021 version to find out the only way to play was a app. While the PS4 version of JD2021 ( same game ) utilises the PlayStation camera (not ps5 camera) and move controllers while playing on a ps5 (free demo of PS4 version is how I figured it out). How can the tech not work on the ps5 version of the game yet playing the PS4 version on a ps5 can ?
    From looking through all retail forums Amazon , smyhts etc this is a major issue.
    The ps5 version of the game meti critic score is 0.7 it’s the worst score I’ve ever seen .
    Either patch the ps5 version or allow us to exchange version of the same game.
    I’ve been through this process with Sony and the told me to contact the developer .
    Please do not respond with standard corporate jargon . I’ve had enough of that with Sony.
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  8. #38
    This is extremely disappointing. I bought the versión for ps4 and ps5... none are working with ps5 camera but a mobile app?
    Kids can't play with mobile. Moreover considering the hw available in ps5. Really bad. Should offer some reimbursement at least for one of the two version.

    Originally Posted by Ubi-Borealis Go to original post
    Hey there guys!

    At this moment in time, the only supported controllers for the PS5 are the DualSense Controller (Menu navigation) and Just Dance Controller App​.

    We apologise for any inconvenience caused, and have passed your feedback onto the team.

    If any plans to introduce camera support are announced, these will be shared within the game forums and on our official webpages.
    Originally Posted by MrKnister75 Go to original post
    I bought a PS5, i bought a HD Kamera and I bought the Game for PS5 Just Dance 2021 and I CANT BELIEVE the camera is not supported...????? Come on what is going on here... Please, reach this Feature via patch into the Game! Please...
    Originally Posted by nasonero Go to original post
    We hope that the team will solve this problem soon, in 2021 with a ps5 you can not play with a smartphone
    Originally Posted by if10001 Go to original post
    Hi ubi guys,
    Do you have any plan to support ps5 hd camera?
    If possible, I hope ps5 hd camera will be supported not only just dance 2021 but also just dance 2020 and just dance 2019.
    Thanks,
    Originally Posted by Bradzer Go to original post
    The ps5 camera is for video only does not have capability to catch movement . I bought ps5 JD2021 version to find out the only way to play was a app. While the PS4 version of JD2021 ( same game ) utilises the PlayStation camera (not ps5 camera) and move controllers while playing on a ps5 (free demo of PS4 version is how I figured it out). How can the tech not work on the ps5 version of the game yet playing the PS4 version on a ps5 can ?
    From looking through all retail forums Amazon , smyhts etc this is a major issue.
    The ps5 version of the game meti critic score is 0.7 it’s the worst score I’ve ever seen .
    Either patch the ps5 version or allow us to exchange version of the same game.
    I’ve been through this process with Sony and the told me to contact the developer .
    Please do not respond with standard corporate jargon . I’ve had enough of that with Sony.
     1 people found this helpful
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  9. #39
    Ubi-WheelyDuck's Avatar Ubisoft Support Staff
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    Originally Posted by leandro.gattas Go to original post
    This is extremely disappointing. I bought the versión for ps4 and ps5... none are working with ps5 camera but a mobile app?
    Kids can't play with mobile. Moreover considering the hw available in ps5. Really bad. Should offer some reimbursement at least for one of the two version.
    Hey guys,

    Sorry to hear that you are disappointed that the game does not support the PlayStation 5 Camera currently.

    I can assure you that our team are aware and are investigating this. As and when we have an update we will be sure to let players know

    Many thanks
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  10. #40
    Your team is "investigating this"? How about offering people refunds for whats now a useless game on the PS5. SO ridiculous. As most people note having a kid dancing around with a cell phone is a terrible idea. Is there actually a response to this or as usual does Ubisoft just ignore people and give cookie cutter responses?
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