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  1. #1

    Rocksmith is just a white screen with Mac Big Sur

    This has become incredibly frustrating. I spent over £80 in the song sale, only to have Rocksmith not getting ready for Big Sur. I have been told no refund.
    When loading the screen is white with the sound as per normal. Now I need Big Sur for my applications that have been ready (since the betas no doubt)

    Please could this get sorted as my faith in Ubisoft is now low due to non refund on obvious non use. I have been asked to supply a video which is impossible at the moment for personal reasons. Does anyone know a free screen recorder?
    No idea why this was not prepared for when players have large amounts invested in the game.

    Please have respect for us as, at the moment, there seems very little.

    At least give us a timescale, if not, a refund, so I can say bye to lack of care.
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  2. #2
    I have the exact same problem
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  3. #3
    Same here. @Ubisoft: Please provide an update to fix asap.
     1 people found this helpful
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  4. #4

    Rocksmith White Screen After Mac 11.0.1 Update

    Same problem here also.
    I finely loaded Rocksmith on my MacBook Air via download (old disc and key code in hand) because my MacBook Air doesn’t have a disk drive.
    I played it for the first time in years last night and today I updated the OS.
    Surprise... White screen with sound.
    Glad to have found this post.
    Now I can stop thinking I did something weird to my MackBook.
    I am truly eagerly awaiting the fix from UBISOFT.
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  5. #5
    Same problem here. I'm using a 2016 MacBook. @Ubisoft... I'm happy to provide a video of the white screen. I was relieved to find that others are having the same issue. Thought it was my realtone cable.. The blank white screen (with sound) happens every time, so the problem is easy to reproduce. Please fix this ASAP! I'm totally addicted to Rocksmith, missing it big time!
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  6. #6
    BTW, anyone know how we bump this thread to get Ubisoft's attention? It would be nice to get a reply from them.
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  7. #7
    Got the exact same problem. There's sound but only a blank white background. Hoping the devs act fast enough.
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  8. #8
    Same problem here as well... White screen and sound is audible as usual!
    Very frustrating as me too i recently binged on the sale and hoped for some fun!
    Any options welcome
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  9. #9
    I have the exact same problem !! please fix it
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  10. #10

    Same Problem

    Originally Posted by red1098s Go to original post
    I have the exact same problem !! please fix it
    I also have the same problem: White screen with intro music. iMac 27 2019 with big sur
     2 people found this helpful
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