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  1. #1

    Ps4 digital upgrade to ps5

    Hi there, I bought the ps4 digital edition and wanted to upgrade to ps5 but the pstore is telling me I can only download the disk version? It says the full game is still full price so I tried to download the disk version but now I'm worried I can't launch the ps5 version without a disk? And I won't get a free digital upgrade? Any help would be nice as I don't know how to refund on ps5, thanks.
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  2. #2
    Yeah i'm wondering the samething and asked this question a few weeks back and never got a answer
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  3. #3

    PS5 upgrade is not available.

    I purchased WD:Legion on PS4 digitally and now I have no option to download the PS5 version on my PS5 only the PS4 version, how do I get my upgraded version?
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  4. #4
    I have the same issue. I assumed it was just not released yet but I keep seeing people post about it.
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  5. #5
    I have the same issue, I’ve also raised a ticket with Sony.
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  6. #6
    Start downloading the PS4 version once the icon is on the main screen. Scroll down and you should see an icon about PS5 upgrade. Go to page and download. Another way to check is while on the PlayStation 5 home screen and with the WD: Legion icon selected press options and select game version. Select PS5 version and see if get a download page.
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  7. #7
    I purchased watchdogs legion ultimate digital edition on PS4 and have moved to ps5 but there is no option to upgrade to the ps5 version i am stuck on ps4 version.

    The ps5 store also doesnt recognise i have purchased a version of watch dogs i have the ability to buy the ultimate edition again.
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  8. #8
    Yup i've been saying this since PS5 launched i also have the ultimate digital edition i've contacted PlayStation to see if they can just activate the PS5 version for me..

    And Ubisoft don't mention anything in regards to it so i guess this isn't not a big deal to them, With all the issues for both consoles and PC are having with Legions and on top of all that Valhalla is a mess also so i guess they are pulling their hair out trying to figure out what to fix and how and when.

    I don't think Ubisoft was ready for Next Gen to be honest and they just rushed it, because PS4 version is stable enough to play compared to Next Gens
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  9. #9
    Ah finally, thought there wasn’t any visibility on this issue, also have this problem myself, hoping this gets resolved soon, really want to play this game on ps5, but since i bought the ultimate edition on PS4 i refuse to buy the game again... *sigh* I wish I had just held off back then and just bought the game now like I did with valhalla
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  10. #10
    Ubi-Keo's Avatar Ubisoft Support Staff
    Join Date
    Jul 2017
    Location
    UK
    Posts
    5,119
    Hi all,

    Sorry for the late response. I can confirm that we are aware of this issue and it is currently being investigated.

    Please keep checking here for news and updates, we apologise for the inconvenience caused.
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