Reproduce:
1. Sign in to Xbox Live
2. Open AC Valhalla
3. Go to Store
4. Attempt to click on any of the buttons (add-ons, property, character, etc.)
Result:
Online Service Error
A problem occurred while trying to communicate with a Ubisoft service. Please try again later
[0x20000005]
Device: Xbox One X, latest software
Console is connected to the internet and all services are running as normal
This has been happening since yesterday and into today, have been unable to view the items in the store or redeem any of the items I got from the pre-order.
I’m literally trying to give Ubisoft money by buying credits but the game isn’t letting me.
I’m playing on XBoxOne
I’m connected to the internet
I can open the Animus store
But holding down X to purchase isn’t doing a thing
I’ve verified my PayPal. That’s fine
I’ve double verified my Ubisoft account
Everything else is working on my Xbox
What’s up Ubisoft? I’m trying to feed your children
It’s affecting in game play as well. I’m unable to fine any opals. They show on my map but non are there. What’s up with that?
Originally Posted by reesphilipj Go to original postOriginally Posted by ApplWedge Go to original post
sadly, it seems like they have no clue. I'm totally frustrated and disappointed with my purchase. I spent $100 for all the bells and whistles, and feel like I got coal in my stocking instead. Great flagship game to showcase the next system. I guess I stop buying Ubisoft games.
did the whole disconnect, reconnect, reboot, restart, rebar, rere, rethink purchase, rethink life choices, and every other Re I can think of.
have they even given an official reply to this issue, or are the blaming Covid for the problem, like every other business?