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  1. #1

    assassin's creed valhalla freezes but has sound

    I'm having the following problem, as I play the game for 15 minutes to 1 hour it freezes out of nowhere but the ambient sound is still there since the release, does anyone have the same? I can only exit the game by closing it through the task manager.

    I've done everything, updated to the latest drivers, I have requirements to play at the top, this game is on an SSD and the operating system on the separate M.2 of 120 gb


    this happens to me

    https://www.youtube.com/watch?v=utcaVTI_0AM
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  2. #2
    Ubi-Mark.'s Avatar Ubisoft Support Staff
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    Hello BendelaBoombr, welcome to the forums!

    Sorry to hear about your experience.

    Can you please try the troubleshooting steps in this article?

    If the issue persists, could you please submit a support ticket on our Support Site?
    Please attach both of the following system files.
    Our Customer Support team will investigate this further for you.

    We'd be happy to discuss things further with you over on our new forums. These forums for the game have been discontinued, so we won't be assisting players further here in the future. Thank you!
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