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  1. #1

    I have a problem with UBISOFT!!!Please help me!!

    When i open game from steam it connects me to the ubisoft and says to me this error:"THERE WAS A PROBLEM AUTHENTICATING THE OWNERSHIP OF THIS PRODUCT".Idk what to do.Help me
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  2. #2
    I have the exact same problem. I bought it a long time ago, played some, and let it sit in my Steam account for a year.
    Now when I want to play it, it using Ubisoft Connect, and show that it want to connect both
    - For Honor - PTS
    - For Honor - deluxe edition
    But when I click continue -- I have the same error as @Dragos10151

    My speculation that it might be because of the Publick Test version also present. But Steam would not allow to remove only PTS, it want to remove the whole package inculding my Deluxe edition
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  3. #3
    Ubi-Keo's Avatar Ubisoft Support Staff
    Join Date
    Jul 2017
    Location
    UK
    Posts
    5,118
    Sorry for the late response.

    This issue is caused by launching the game from Steam whilst logged into the wrong Ubisoft account.

    Could you please check this support article for more information.

    However if you still require assistance, could you please contact support on one of the following channels and they can assist you further:

    Facebook
    Twitter
    Support Ticket
    Live Chat
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