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  1. #1

    Game freezes completely

    i5 10400f,gtx 1060,16gb ram,updated drivers,win 10 x64,ssd.

    The picture freezes after a while and the game does not respond.
    Only closing the game through the task manager or alt + f4 helps

    It crashes in different ways, it can hang in 1 hour, and maybe not hang for 10 hours

    I tried without overclocking, everything is the same, in the game the FPS is stable, the temperatures are normal, in other games everything is fine
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  2. #2
    Ubi-Litten's Avatar Ubisoft Support Staff
    Join Date
    Oct 2018
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    2,021
    Hi there, sorry you are experiencing this issue while playing your game. So we can look to getting this resolved could we first ask that you have attempted our basic troubleshooting steps as outlined here.
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  3. #3
    I read it,and did eveyryuthing but nothing
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  4. #4
    Same thing. Freezing, freezing and nothing more. Last patch make this not playeable option.
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  5. #5
    Ubi-Litten's Avatar Ubisoft Support Staff
    Join Date
    Oct 2018
    Posts
    2,021
    Thanks for getting back in contact and sorry to hear you are still experiencing these in game freezes after completing these steps. so we can look into this further could you please provide your system reports as advised in the FAQ guides below :

    Generating a DirectX Diagnostic Report

    Generating a Microsoft System Information Report
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