Hello, XBOX PvP Public Crew vs. Crew have the problem with matchmaking and it not working, we're (8 players) trying maybe 7+4 hours to get in the lobby without a success, for two crews of 4 players. Also we trying to making private PvP crew vs crew to get both players on one session, sometimes success but anyway public search not working. We're trying also public PvP crew vs crew as standalone players without crew, no success. Please check if there is any problem, thank you so much!
Hey, we can look into this for you!Originally Posted by SterneRegniX Go to original post
From what I understand, no changes have been made to The Crew connectivity and the servers are up and running.
Can you please confirm if the issue remains? If so -
- Please confirm how long has this issue been affecting you for.
- What is your NAT type in-game?
- Are you facing any connectivity errors?
Thank you!
- Please confirm how long has this issue been affecting you for.
We got two sessions with 8 players, first Sun 01 Nov at 17:00 CET (i got this info because of trueachievements event), I and my german friends trying more time, maybe 2 more with no success
- What is your NAT type in-game?
what i know, most of us have open nat
- Are you facing any connectivity errors?
sometimes in private PvP lobby some players cannot connect, or if game starts some players have black screen and game don't start before they disconnect.
If you can, please check how many Public PvP Crew vs Crew has been started. I think none of them.Thank you!
Hey SterneRegniX,Originally Posted by SterneRegniX Go to original post
Thanks for getting back to us!
Is your group all based in the same country?
And as for those players who can't connect or are being disconnected, do you know or any specific error codes or messages they're receiving?
Thank you!
That German guys trying also from the same country without me - without success, i'm from Slovakia (in EU too).
I don't remember any specific error, maybe sometimes about ruined lobby (can't join private pvp crew lobby). This error can have random 1-2 players to join 8 players private lobby (me too, with open nat).
The public PvP crew never started successfully![]()
Thanks for getting back to me!Originally Posted by SterneRegniX Go to original post
Please try running through the steps in this guide to ensure you all have Open NAT
If you're still having trouble after this, please contact us through our Support Site or Facebook and Twitter so we can take a closer look!
Sorry for the inconvenience!
Was there any investigation on this? Seems like public crew vs crew is very broken. Myself and 6 others were able to connect successfully to a private crew vs crew match, but public crew vs crew with the same players in the same crew orientation will not reach a lobby. The crew captains start a public search at the same time, there's a timer which gets down to zero, and then it just says 'please wait' - how long should we wait?
Hey there Giffy1988,Originally Posted by Giffy1988 Go to original post
Sorry for the delay in getting back to you, thank you for posting.
Have you or your friends attempted any of the steps suggested above?
If so, as requested can you please contact us through our Support Site or Facebook and Twitter so we can take a closer look.
Thank you!