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  1. #1

    How to open a ticket with your tech support?

    Hi everyone!
    I would like to know how can I contact your Support team? I know that, due to the COVID-19 some service has been re-sized, but I can't contact your support with a ticket nor on Facebook (on FB no one responds me in the chat).

    Please, let me know how I can proceed. I have a problem with my watch_dogs and I would like to talk with some support member that will be able to help me.

    Thanks!
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  2. #2
    Ubi-Ginge's Avatar Ubisoft Support Staff
    Join Date
    Oct 2018
    Posts
    2,991
    Hey lefreaktux!
    We may be able to assist here on the forums. What is your issue?

    With regards to nobody replying on Facebook, it's not always possible to reply immediately, especially during busier times. But if you've contacted us via PM there, you will get a response
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  3. #3

    Keys that steal.

    Hello. This is some kind of horror. Once I bought a Watch Dogs on the incentive and left it until better times. Now, having decided to play, I was very surprised, the key that Steam gives me is already being used by someone. You wouldn't be selling your games on Steam by then. So I played ... (Application 14671544)
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  4. #4
    UbiKoreanBBQ's Avatar Ubisoft Support Staff
    Join Date
    Sep 2019
    Location
    USA
    Posts
    1,202
    Hey there sensjke. Thank you for reaching out. If you are still needing help with your ticket, 14671544, please navigate to "My Cases" after you log in on the Ubisoft website and make a comment in the description box. The team already working with you will be able to help you with any further questions or concerns you have!

    For future reference also, please make a new thread on the forums rather than posting in old threads, as this goes against the forum rules. Thank you.
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