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  1. #1

    There is something wrong with farcry 4

    so i recently bought I recently bought farcry 4 becuase its my favourite farcry game and i had a blast playing the game but for some reason now every time i launch the game it just crashes. It has been like this for several days and i have tried everything from following online articles to uninstalling and then instaling again to even delete all of the files for the game. It is connected to my Uplay acount or as its now called ubisoft connection so if that has anything to do with that tell me. All my other Ubi games work just fine. I usually run games on steam so if that has anything to do with it aswell tell me. i have also tried some steam and ubi articles and none of them worked for me. Please help me.

    My pc specs:
    GTX 970
    intel core i5 6600k
    windows 10 64-bit
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  2. #2
    WID992007's Avatar Senior Member
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    Sep 2007
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    did you install the far cry 4 map editor .. yes with the steam version its is KNOWN to break the game

    see the PINNED TOPICS about this problem over on the steam far cry 4 forums

    https://steamcommunity.com/app/29811...6486417358966/

    https://steamcommunity.com/app/29811...3905422187400/

    see also this thread here on the UBISOFT forums as STEVE 64B has posted a reg file zip fix

    https://forums.ubisoft.com/showthrea...-but-fixed-now
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  3. #3
    Ubi-Litten's Avatar Ubisoft Support Staff
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    Oct 2018
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    Hi there, sorry you are experiencing this issue while launching your game. While I understand you may have already completed these steps, could I first check that you have attempted our basic troubleshooting steps as outlined here.

    If you are still receiving this error after completing these steps, could you please provide your system reports as advised in the FAQ guides below :

    Generating a DirectX Diagnostic Report

    Generating a Microsoft System Information Report
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  4. #4
    This didnt work
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  5. #5
    This didnt work. Is there something else?
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  6. #6
    Ubi-TheBerry's Avatar Ubisoft Support Staff
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    Originally Posted by radiatorguy08 Go to original post
    This didnt work. Is there something else?
    Hey there,

    If you're still having trouble, please contact us through our Support Site or Facebook and Twitter with the system files Litten has noted so we can take a closer look.

    Thank you!
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  7. #7
    So you want me to send the files for the game?
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  8. #8
    Ubi-TheBerry's Avatar Ubisoft Support Staff
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    Originally Posted by radiatorguy08 Go to original post
    So you want me to send the files for the game?
    Hey radiatorguy08,

    Please refer to the links Litten has provided.

    We require your PC system files, your DxDIag and MSinfo for us to gather a further understanding of your system and what may be leading to any crashes.

    Thank you
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  9. #9
    Didn't work for me. Is there any other way?
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  10. #10
    Ubi-Swaggins's Avatar Community Manager
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    Nov 2017
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    7,058
    Hey kevincook21,

    Sorry to hear that.

    Did you create a ticket with your MSinfo and DXDiag files attached?
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