1. #11
    Ubi-Houck's Avatar Ubisoft Support Staff EMEA
    Join Date
    Sep 2014
    Posts
    3,976
    Hi hamza20694!

    Sorry to hear you are having issues with the Battle Pass.

    Can you tell us more information? What part seems to not work?

    Thanks!
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  2. #12
    Ubi-Houck's Avatar Ubisoft Support Staff EMEA
    Join Date
    Sep 2014
    Posts
    3,976
    Hi RedFlameTiger!

    Sorry to hear you do not see Premium Status. In this case, please contact us on Facebook or Twitter in a private/direct message. Alternatively, you can also create a support ticket.

    Thanks!
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  3. #13

    Ubi club reward

    I can't claim my rewards. It just say "something went wrong, please try again later"
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  4. #14
    UbiShikallum's Avatar Community Manager
    Join Date
    Jul 2017
    Posts
    3,809
    Hey JacobFrye18068,

    Thanks for getting in touch. Can you please confirm which rewards you are trying to unlock? Also, if you could send any images that would be great too
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