To save time and forum clutter, here is a list of Frequently Asked Questions (FAQ). Anyone who has noticed a commonly asked question can post it here along with the answer, thus saving time both for the people asking the question and the people who would answer it. Please read this entire post before you ask a question


Q: What are the system requirements for Chessmaster 10th Edition?
A:The system requirements for Chessmaster 10th Edition are as follows:
  • Supported OS: Windows® 98/ME/XP (only)
  • Processor: Pentium® III 450 MHz or AMD Duron™ 600 MHz
  • RAM: 128 MB (512 MB recommended)
  • Video Card: 4 MB (for 3D gameplay see supported list*)
  • Sound Card: DirectX® 9 sound device optional
  • DirectX Version: DirectX 9 (included on disc)
  • CD-ROM drive speed: 4x CD-ROM or better
  • Hard Drive space: 540 MB
  • Multiplay: 56 Kbps or better for Internet or LAN play (broadband recommended)

Q: Is Chessmaster 10th Edition available for Mac/Linux?

A: No.

Q: Can I use an emulator/virtual machine to run Chessmaster 10th Edition?
A: No... using an emulator and/or virutal machine software is against the EULA (End User Licence Agreement), and is not supported.


Q: I'm having problems installing Chessmaster 10th Edition.
A: Try the following:
  • Close all open programs before installing.
  • Disable any anti-virus/firewall software that is running.
  • If you have Windows Vista/Windows 7, make sure that you install as the Administrator.
  • When installing, make sure you select to install DirectX (for Windows 10, this is not necessary).

Q: What patches are available for Chessmaster 10th Edition?
A: Please see the Chessmaster 10th Edition Downloads.

Q: Why would I want to install the patches?
A: These patches fix some of the problems and add new features, including the ability to use the software without a CD. Alsom they are required for playing online!

Q: How do I know if I have US or UK version of the game?
A: Download the US patch. If you can install it, you have the US version. If you can't, you have UK version. It works other way around too. Only the right patch will install.

NOTE: Just because you live in the US, don't assume you have the US version! The reverse applies if you live in the UK too, but we haven't had nearly so many problems with them.

Q: I get an error when trying to install either one of the two patches.
A: There are four reasons why this might happen:

1. You don't have the original game.exe in your folder (no-CD crack).
2. You have messed around with the CMdefault.ini file.
3. You already have 1.03 patch installed.
4. ?


Solution for 1, 2: Copy the original files from your CD.
Solution for 3: There's no need to do anything
Solution for 4: You figure it out and let me know.

Q: I'm running Windows Vista and the patch doesn't seem to install properly, although it says "Installation successful". How do I install the patch under Windows Vista?
A: When running the patch file, run the patch as Administrator (right-click on the patch file and select this option).


NOTE: Online Play for Chessmaster has been discontinued. We apologize for the inconvenience.

Q: Is it possible to play online with people who have other versions of Chessmaster?
A: No. Due to the use of different protocols, you can only play against others who are using Chessmaster 10th Edition.

Q: I have problems connecting to online play. What should I do?
A: Make sure you have the 1.03 patch installed and that you have all the needed ports opened. Read this.

Q: I have the latest patch installed and I opened the required ports, but still can't connect!
A: If you are using McAfee Firewall then this is the problem. You will have to uninstall it if you want to play online. Just disabling it won't work! Now it's up to you to decide if you want to uninstall it or not.

Also, Logitech Webcam causes your computer to freeze when trying to connect online. Read this on how to solve the problem.

If you are not using any of those then only God knows what's wrong.


Q: What music is played during the intro movie?
A: It is reported, but not confirmed, that is is a compilation of (at least) three pieces by J.S. Bach:
  • Gigue from the Cello Suite No.2 in d, BWV 1008.
  • Fugue from the Violin Sonata No.1 in g, BWV 1001 (performed here on the cello).
  • Prelude from the Cello Suite No.1 in G, BWV 1007.

Q: Whose voices are used in Chessmaster?
A: The voice used for Chessmaster (annotation, analysis, and moves) belongs to Denny Delk. The voice for illegal move commentary is Jeanne Reynolds. Their voices have been featured in Chessmaster for several years... since Chessmaster 6000.

Q: Game.exe always uses 100% CPU, even when I'm just at the Main Menu. Is this normal?
A: Don't worry about it, that's perfectly normal, though admittedly, it does seem a bit excessive.

Q: Why does TheKing.exe keep running after I close the program?
A: No one knows. There's no known solution to this problem. You'll have to close the process manually if it's eating up too much processor power.

Q: How can I resize the boards in Chessmaster 10th edition?
A: Click on the board and turn the wheel on your mouse or press Page Up/Down buttons on your keyboard. For older Chessmaster versions, you can only resize True3D boards by clicking on the board and turning the mouse wheel or pressing Page Up/Down buttons on your keyboard. There is no way to prevent resizing of the chessboard.

Q: Is there a quick way to unlock all chess sets and skins that are locked?
A: Yes, there is. Read this.

Q: How can I import my own picture into Chessmaster?
A: Follow these instructions.

Q: I can't see the menus. What's wrong?
A: Lower your DPI settings (in the Control Panel\Display\Settings), or click on the empty space where the drop down menus like File, Edit, etc. are supposed to be and they will appear.

Q: The bump mapping option in the Board Settings dialog (from the Preferences menu) is disabled. How do I fix this?
A: It's not mentioned in the documentation, but bump mapping only works with certain chess sets (such as the Lewis set).

Q: The avatars disappeared. What happened?
A: You need to make the Game Status window wider.

Q: How do I back up my game statistics, history, etc.?
A: Back up all files in the following folder:

C:\Program Files\Ubisoft\Chessmaster 10th Edition\Data\Users\<Your User Name>.

Q: How do I delete unwanted chess sets?
A: Delete the corresponding .dat file, usually found in C:\Program Files\Ubisoft\Chessmaster 10th Edition\Data\Dat.

Q: How can I view my games played on Yahoo server in Chessmaster?
A: Use this utility to convert games into standard format that all programs can read.

Alternative site

Q: I have an UK version and the manual that comes with it is a little short. I heard that the manual that came with the US version is much longer. Is this true?
A: Yes it is. Ubisoft made a mistake... you can get the full manual from the Chessmaster 10th Edition Downloads.

Q: Can I change the default database in the Database Room?
A: Yes, you can make your own database the default by updating your INI file:

C:\Program Files\Ubisoft\Chessmaster 10th Edition\Data\Users\<Your User Name>\<Your User Name>.ini.

Find the section, [databaseroom], and modify the entry 'DBFile = ' to be:

DBFile = <File Location>\<Your Database File>.dbg.

Q: How can I make Chessmaster play against another chess engine?
A: If the engine is a Winboard engine, you can import it into Chessmaster by selecting 'Import Winboard Engine...' from the Game menu.

For UCI chess engines, read the following page:

Winboard and Chess engines FAQ

Q: Can I get the Chess Coach to suggest openings from a different opening book?
A: Yes, just follow these steps:

1. Go to C:\Program Files\Ubisoft\Chessmaster 10th Edition\Opening Books and rename 'Mentor.obk' to 'Mentor.obk_old'.

2. Place the opening book you want to use in the same folder and rename it 'Mentor.obk'.

Open C:\Program Files\Ubisoft\Chessmaster 10th Edition\Data\Users\<Your Name>\<Your Name>.ini, and under [mentor], add the following line:

personality=<personality you want to use>

Q: How do I disable the introduction movie?
A: You have to edit the cm.imi file. It resides in the following location:

Windows XP: C:\Program Files\Ubisoft\Chessmaster 10th Edition

Windows Vista: C:\Users\YourName\AppData\Local\VirtualStore\Progr am Files\Ubisoft\Chessmaster 10th Edition

There is a line that reads 'IntroMovie=1'. Change this to 'IntroMovie=0'.


Q: I would like to use a personality other than the Chessmaster personality to analyze my games and get advice. Is this possible?
A: Yes, but keep in mind that the personality will used in all the mentor features (Game Analysis, Advice, Solve for Mate, etc.).

Q: I would like to use a personality other than the Chessmaster personality to analyze my games and get advice. Is this possible?
A: Yes, but keep in mind that the personality used will be used in all the mentor features (Game Analysis, Advice, Solve for Mate, etc.).

Open C:\Program Files\Ubisoft\Chessmaster Grandmaster Edition\Data\Users\<Your Name>\<Your Name>.ini, and under [mentor], add the following line:

personality=<personality you want to use>

Q: How do I change the pictures from computer personalities?
A: Read this.


Q: I found an alternate solution to the Monster Knight Problem on page 37 of the Master Quiz "Honing Your Skills."
A: Yes, there are two solutions to this problem, the given one being:

1. Nxe2 2. Nxd4 3. Nxf3 4. Nxh4 5. NxG2 6. Nxe3 7. Nxd5 8. Nxb4 9. Nxa2 10. Nxc3 11. Nxb4 12. Nxa7 13. Nxc6 14. Nxd8 15. Nxb7 16. Nxa5 and the alternate solution being:

1. Nxe2 2. Nxc3 3. Nxa2 4. Nxb4 5. Nxd5 6. Nxe3 7. Nxg2 8. Nxh4 9. Nxf3 10. Nxd4 11. Nxb5 12. Nxa7 13. Nxc6 14. Nxd8 15. Nxb7 16. Nxa5

And yes, the alternate solution could be seen as "better" because it captures pieces in order of relative value, so congratulations to you if you found it.

Q: I found other errors in the tutorials.

A: Good for you! We don't need to hear about it, though.


Q: Which versions of Chessmaster are compatible with Windows XP?
A: Here's the list:

CM 10th Edition, CM9000, and CM8000 - All run under Windows XP (without compatibility mode)
CM7000 - More no than yes (you can run it, but it is very unstable under Windows XP)
CM6000 and CM5500 - Doesn't run under Windows XP
CM5000 - Runs under Windows XP (compatibility mode set to Win95)
CM4000 - Doesn't run under Windows XP
CM3000, CM2000, and CM2100 - All run under Windows XP - you don't even have to set any compatibility mode

Q: Where do I find patches for the older versions of Chessmaster?

Chessmaster 9000 Patches
Chessmaster 8000 Patches
Chessmaster 7000 Patches
Chessmaster 6000 Patches
Chessmaster 5500 Patches
Chessmaster 5000 Patches
Chessmaster 4000 Patches

Q: I'm using Chessmaster 9000, and I get the message 'The client is incompatible with the server' when I try to play online. What's wrong?
A: Unfortunately, Online Play is no longer available with Chessmaster 9000.

Q: I'm using Chessmaster 9000 on Windows Vista, and the Help file isn't working. What's wrong?
A: On Windows Vista, the Help file for Chessmaster 9000 (and older versions) will not work, as winhlp32.exe is not shipped with Vista. However, you can download it here.


Q: I have a suggestion for this version or the next version of Chessmaster. Where do I post it?
A: Chessmaster 10th Edition has already been succeeded by Chessmaster Grandmaster Edition. The forum for this version can be found here.