1. #1

    Ubisoft Server Error

    My sister's been getting this error for the past five days or so when trying to play any Just Dance 2020 Unlimited songs:



    Playing on PS4.
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  2. #2
    Ubi-Raziel's Avatar Ubisoft Support Staff
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    Originally Posted by Coloradohusky1 Go to original post
    My sister's been getting this error for the past five days or so when trying to play any Just Dance 2020 Unlimited songs:



    Playing on PS4.
    Hello! I'm sorry to read she's been having connectivity issues, we'll do our best to help.

    We would need to check that her PSN & Ubisoft accounts are linked correctly. For us to do that, it's best she contacts us privately using on of the following methods -

    Email Support / Live Chat: https://support.ubi.com/Cases/New

    Twitter: https://twitter.com/UbisoftSupport
    Facebook: https://www.facebook.com/UbisoftSupport/


    If the accounts are linked correctly and the issue still persists, please try following this support article: https://support.ubisoft.com/faqs/51208/

    I hope that helps!
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  3. #3
    Fixed it lol, apparently she never turns off the PS4, so restarting fixed it.

    Thanks!
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  4. #4
    Ubi-TheBerry's Avatar Ubisoft Support Staff
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    Jun 2020
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    Originally Posted by Coloradohusky1 Go to original post
    Fixed it lol, apparently she never turns off the PS4, so restarting fixed it.

    Thanks!
    Hey there Coloradohusky1,

    Thank you for getting back to us, I'm glad to hear she's since gotten things sorted!

    If there's anything else we can help with, feel free to get back in touch!
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