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  1. #1

    Steam family sharing issue: shared account linked my game before I did.

    I bought "far cry new dawn" on steam. After purchase I downloaded the game, but I did not link it to my ubisoft account. My steam account is family shared with my brother (on a different PC). He launched the game from his steam account, then linked it to his ubisoft account, and played the game on his computer.
    Now when I try to launch the game from my steam account, I am unable to link it to my ubisoft account. Uplay says "we are unable to verify the ownership" of this game.

    What should I do. I payed for the game, and I own it. Still I can't play it.
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  2. #2
    Ubi-Baron's Avatar Ubisoft Support Staff EMEA
    Join Date
    Aug 2017
    Posts
    7,771
    Hi pal.play,

    Thank you for contacting us.

    Our games do not work with Family Sharing, as they can only be linked to one Ubisoft account.

    Your brother would need to contact us and have the game unlinked from his account for you to be able to play it on your account.
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