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  1. #11
    Originally Posted by UbiDork Go to original post
    Hi everyone!

    Thank you for posting about this on the forums.

    Please know that we're here to help as we want to ensure that you get to enjoy the game as intended!

    For those on Xbox One ( as I see one is playing on XSX ) can you all please try these Xbox One Troubleshooting steps here?
    Tried all of those and makes no difference, as I believe everyone on here has.
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  2. #12
    I am experiencing the same freezing issues.

    On a Xbox One 1TB Hybrid Drive Elite Edition.

    The game crashes to the Xbox Home Screen at random times after a 5-6 second screen freeze, no errors given.
    Could from 5 minutes or after 4 hours, to anything in between.
    No matter the location, mission or activity.
    Mostly during play, though a few times while at the map screen e.g.

    Does not seem to be a overheating issue, have placed an external fan already.
    Have tried all mentioned troubleshooting so far, to no avail.
    Had no issues on any other game in the past either on this system.

    Hoping for a patch to resume play, with the confidence that it keeps running!
     1 people found this helpful
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  3. #13
    No freezing and crash (xbox one x player) :/
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  4. #14
    Originally Posted by Geor2303 Go to original post
    No freezing and crash (xbox one x player) :/
    You must be a lucky one. Did any of the troubleshooting options work for you? How long have you been playing it?
     1 people found this helpful
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  5. #15
    Ubi-Baron's Avatar Ubisoft Support Staff EMEA
    Join Date
    Aug 2017
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    7,771
    Hey guys,

    These crashing issues have been passed on to the team and they are looking into these reports at the moment.

    If you could let us know the following, it would be helpful:
    • Any Specific Actions that seem to precede a crash
    • Any Errors messages that you see
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  6. #16
    Originally Posted by Ubi-Baron Go to original post
    Hey guys,

    These crashing issues have been passed on to the team and they are looking into these reports at the moment.

    If you could let us know the following, it would be helpful:
    • Any Specific Actions that seem to precede a crash
    • Any Errors messages that you see

    For me:
    No specific actions - as I’ve mentioned above they seem to be fairly random.

    No error messages - just get the loud “BZZZZZZZZ” and the crashes to the xBox Home Screen
     3 people found this helpful
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  7. #17

    Crashing to the Xbox home

    Originally Posted by Ubi-Baron Go to original post
    Hey guys,

    These crashing issues have been passed on to the team and they are looking into these reports at the moment.

    If you could let us know the following, it would be helpful:
    • Any Specific Actions that seem to precede a crash
    • Any Errors messages that you see

    Yes hello, I play on Xbox one and I can tell you that after attempting all troubleshooting, and deleting and redone loading the game 3 seperate times over a span of 3 days that the game is still crashing rhythmically every 45-90mins at random places in the game and on occasional loading screens, and especially at the bare knuckle fighting, I can’t even try to start a single bare knuckle mission without it fragging for six seconds and bringing me back to home
     1 people found this helpful
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  8. #18
    TBC893's Avatar Junior Member
    Join Date
    Aug 2019
    Posts
    23
    Walked up to the store and held my button down. and crashed to the xbox home page
    2. was doing the mission clarion call and when i went o talk to the informant it crashed on the cut scene.
    3. I was running down the street and using my LB to scan people and the game just froze made that great sound and band back to the xbox dashboard.
    47. I have skipped to this one since it seems to crash every 5 minutes now. And yes i did follow all of your guide lines even re booted my modem for goodness sakes

    I have never gotten an error message. just this awful noise errrrrrrrrrr pop and then crashed.
    Oh and my system is not running hot i feel it after each crash so that is not the issue.

    Thanks for letting us all VENT!
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  9. #19
    TBC893's Avatar Junior Member
    Join Date
    Aug 2019
    Posts
    23
    So has anyone thought of maybe it is crashing due to the fact we might be running this game off a portable hard drive?

    I think i am going to install the game on my main XBOX and see it crashes JUST an IDEA!
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  10. #20
    Originally Posted by dogsbody42 Go to original post
    For me:
    No specific actions - as I’ve mentioned above they seem to be fairly random.

    No error messages - just get the loud “BZZZZZZZZ” and the crashes to the xBox Home Screen
    Possibly something to do with motion? I’ve just crashed and it was when I was flying a drone?
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