1. #1

    Proof that the save system does not work (with explanation and pictures)

    Ok so after a lot of work...

    There are two issues here

    1) Saving the game takes a crazy amount of time (intermittently)

    2) Multithreaded saving is corrupting peoples saves

    Note: replaced my long id "cb4cc5aa-b6af-47fd-a2e1-4227a90628dc" with "myid" in the folder path so it fits better in the post.

    Here is a "working save"

    New (30/10/2020 20:14:22): D:\Ubisoft\Ubisoft Game Launcher\savegames\MYID\3353\1.save.tmp

    Renamed (30/10/2020 20:14:22): D:\Ubisoft\Ubisoft Game Launcher\savegames\MYID\3353\1.save -> D:\Ubisoft\Ubisoft Game Launcher\savegames\MYID\3353\1.save.old

    Renamed (30/10/2020 20:14:22): D:\Ubisoft\Ubisoft Game Launcher\savegames\MYID\3353\1.save.tmp -> D:\Ubisoft\Ubisoft Game Launcher\savegames\MYID\3353\1.save

    Deleted (30/10/2020 20:14:22): D:\Ubisoft\Ubisoft Game Launcher\savegames\MYID\3353\1.save.old

    So the process is...

    NEW - Temporary Save
    RENAME - Current Save To Backup
    RENAME - Temporary Save To Current Save
    DELETE - Old Backup If Exists

    Everything worked fine in this save.

    However then you start seeing this...

    Modified (30/10/2020 20:17:44): D:\Ubisoft\Ubisoft Game Launcher\savegames\MYID\3353\1.save.tmp

    Why is the temporary save being modified mid save?

    Here is an example:

    New (30/10/2020 20:13:06): D:\Ubisoft\Ubisoft Game Launcher\savegames\cb4cc5aa-b6af-47fd-a2e1-4227a90628dc\3353\1.save.tmp
    Modified (30/10/2020 20:13:06): D:\Ubisoft\Ubisoft Game Launcher\savegames\cb4cc5aa-b6af-47fd-a2e1-4227a90628dc\3353\1.save.tmp
    Renamed (30/10/2020 20:13:06): D:\Ubisoft\Ubisoft Game Launcher\savegames\cb4cc5aa-b6af-47fd-a2e1-4227a90628dc\3353\1.save -> D:\Ubisoft\Ubisoft Game Launcher\savegames\cb4cc5aa-b6af-47fd-a2e1-4227a90628dc\3353\1.save.old
    Renamed (30/10/2020 20:13:06): D:\Ubisoft\Ubisoft Game Launcher\savegames\cb4cc5aa-b6af-47fd-a2e1-4227a90628dc\3353\1.save.tmp -> D:\Ubisoft\Ubisoft Game Launcher\savegames\cb4cc5aa-b6af-47fd-a2e1-4227a90628dc\3353\1.save
    Deleted (30/10/2020 20:13:06): D:\Ubisoft\Ubisoft Game Launcher\savegames\cb4cc5aa-b6af-47fd-a2e1-4227a90628dc\3353\1.save.old

    So the process here is:

    NEW - Temporary Save
    MODIFIED ?
    RENAME - Current Save To Backup
    RENAME - Temporary Save To Current Save
    DELETE - Old Backup If Exists

    The modification comes from a multi thread save, save A was started and took along time to finish by the time it did save B was half way through its process, save A wrote its data into the temporary file after save B, effectively rewinding time and as it was not finished before save B converted the temporary file into the main save at this point the save is corrupted.

    Here's an example of how broken it gets:

    New (30/10/2020 20:17:19): D:\Ubisoft\Ubisoft Game Launcher\savegames\cb4cc5aa-b6af-47fd-a2e1-4227a90628dc\3353\1.save.tmp

    Renamed (30/10/2020 20:17:19): D:\Ubisoft\Ubisoft Game Launcher\savegames\cb4cc5aa-b6af-47fd-a2e1-4227a90628dc\3353\1.save -> D:\Ubisoft\Ubisoft Game Launcher\savegames\cb4cc5aa-b6af-47fd-a2e1-4227a90628dc\3353\1.save.old

    Deleted (30/10/2020 20:17:19): D:\Ubisoft\Ubisoft Game Launcher\savegames\cb4cc5aa-b6af-47fd-a2e1-4227a90628dc\3353\1.save.old


    Renamed (30/10/2020 20:17:19): D:\Ubisoft\Ubisoft Game Launcher\savegames\cb4cc5aa-b6af-47fd-a2e1-4227a90628dc\3353\1.save.tmp -> D:\Ubisoft\Ubisoft Game Launcher\savegames\cb4cc5aa-b6af-47fd-a2e1-4227a90628dc\3353\1.save


    New (30/10/2020 20:17:44): D:\Ubisoft\Ubisoft Game Launcher\savegames\cb4cc5aa-b6af-47fd-a2e1-4227a90628dc\3353\1.save.tmp

    Modified (30/10/2020 20:17:44): D:\Ubisoft\Ubisoft Game Launcher\savegames\cb4cc5aa-b6af-47fd-a2e1-4227a90628dc\3353\1.save.tmp

    Renamed (30/10/2020 20:17:44): D:\Ubisoft\Ubisoft Game Launcher\savegames\cb4cc5aa-b6af-47fd-a2e1-4227a90628dc\3353\1.save -> D:\Ubisoft\Ubisoft Game Launcher\savegames\cb4cc5aa-b6af-47fd-a2e1-4227a90628dc\3353\1.save.old

    Renamed (30/10/2020 20:17:44): D:\Ubisoft\Ubisoft Game Launcher\savegames\cb4cc5aa-b6af-47fd-a2e1-4227a90628dc\3353\1.save.tmp -> D:\Ubisoft\Ubisoft Game Launcher\savegames\cb4cc5aa-b6af-47fd-a2e1-4227a90628dc\3353\1.save

    Deleted (30/10/2020 20:17:44): D:\Ubisoft\Ubisoft Game Launcher\savegames\cb4cc5aa-b6af-47fd-a2e1-4227a90628dc\3353\1.save.old

    There are between two and three threads all trying to do a save at the same time so find whoever at ubisoft is in charge of the save system slap them as hard as you can and ask why did you not check if your are ALREADY saving before starting a new save?

    Come on ubisoft this is some basic stuff your failing on ...

    Sort it out.



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  2. #2
    Thanks for the cohesive explanation, hopefully they'll see this and stop suggesting "But run the game als administrator" or other useless end-user solutions.

    The problem is clearly something that needs a hotfix
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  3. #3
    Dont want to hijack your thread, but talking about very basic stuff.
    Those things can happen if you have random skill assignment and dont impliment a system where some of them cannot coexist together. Thats just basic simple coding and wouldnt take long at all. For me thats a basic common sense thing, but not for the ubi devs i guess.


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  4. #4

    Same Issue

    Thanks for all the work looking at this! I'm having this exact issue! Whenever I load the game now, it pops up with "mission failed" for a couple of old missions, restarts all the borough finale missions I've unlocked, and sets the 404/Albion storylines back to part 1!

    It does, however, 90% of the time, retain operatives and unlocks.

    Very frustrating after 16hrs or so of gameplay to think this save might not be salvageable. I'd start again, but I've seen reports of a bug causing this to simply delete your operatives and load you into the city as the tutorial guy (Walton?)
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  5. #5
    Zer0w5's Avatar Junior Member
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    Apr 2012
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    Yeah no wonder why quiting the game is taking so long all of a sudden.
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  6. #6
    My entire experience of this game so far feels like a "we aren't ready people but we are going live anyway"

    Aside from the broken save system that has rendered the game totally unplayable as I don't believe you will be able to use a corrupt save even after a patch the things that are just breaking for me are:

    Not telling people when they buy a game in October that the main part of it wont be released until December on the page selling the game, I waited for my friend to come online so we could play together only to find out from the front screen multiplayer is a coming soon (tm).

    Finding characters in game with voices that don't match them for example Jamaican voices on white characters or Indian/Pakistani voices on white characters or my Russian guy who randomly talks Irish in cutscenes.

    Conflicting traits as @Dom_Shadow mentioned above where they are Physically Fit and Frail at the same time.

    Job titles that make no sense for example several male characters have the job of "Dominatrix" ( A dominatrix is a woman who takes the dominant role in BDSM activities. ) the male version would be "Dom", "Dominant".

    Not being able to play for four hours without a crash its become a joke in our discord now we are trying to set play without crash to desktop records.

    Being an Albion employee police or military and not being able to have a gun in public without the magical Skyrim police shouting he's committing a crime from the next village.

    The fact that Uniformed Access is basically the only trait that matters in the game max difficulty and permanent death and if you have Uniformed Access and are good at stealth the game is jokes easy.

    Server side crashes to desktop where everyone on discord crashes at the same time despite being from all over the UK and on different builds of PC and different internet providers.

    The fact auto drive not only chooses not to follow the GPS but the route it does take it takes at 3mph stopping for literally every single possible obstacle in the road. Indefinitely when it comes to a road with a protest where the NPCs don't move. Did they clone the mind of a learner driver for this AI?

    I'm assuming Covid-19 in the future killed all the people and that's why there's literally no population when compared to the real London.

    Not being able to customise the weapons on my character after just coming from Watch Dogs 2 feels like a massive step backwards I know I can have loads of characters all with different skills but I'm happy just picking one I like the look off and customising that thanks...

    I was worried I would finish the game by the end of the first week in November and have nothing to do for three weeks waiting on multiplayer that however is no longer a worry as the game is unplayable with the broken save system I know for a fact I wont have finished it by December

    Oh and if your going to give me a skill where I can summon a cargo drone don't be surprised if I never use the cars again :P
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  7. #7
    Let's also launch Ubisoft Connect at the same time, which in itself proves to have save issues. What was the state of this game in the beginning of the year when it was delayed.
    There's fun to be had, and issues I can look beyond (mainly because I'm looking for a new game in waiting for Valhalla) but these are game-breaking issues.

    I am a supporter of Ubisoft, through their flaws I do enjoy their games, but this has been a horrible experience so far.

    Looks like they focused a lot on one gimmick, but kinda forgot about so much else. Just hope Valhalla will release in a more playable state.
    And if your player base needs to wonder if certain things are intended or bugs (outfits changing during cutscenes, not being able to unlock weapons, ...) without communicating.
    Okay, we're mid-pandemic and it's only just been released, but at least make a statement about these clear problems without reffering to useless support advice.
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  8. #8


    New marketing material
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  9. #9
    @Dom_Shadow I d guess, that they've implemented damage multipliers, which, in fact, shouldnt have the slightest problems to coexist, because multiplying a given damage *,9 *1,1 doesnt make any difference program sided.


    @PhilixDetroe I really agree, especially on the WD2 thing, I played that one for the last week to get "tuned in" for the legion release, legion feels like a backstep (& backstab :P ) sometimes. . .
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  10. #10
    I got my save corrupted after 10 hours of play, I made a new one, It got corrupted after 4 hours.

    Now I really don't want to play anymore, I'm tired of restarting and of being scared of getting it corrupted again.

    It is the first time I'm scared to play a game.

    And I feel like they engineered the circumstances in which their bad saving system makes this problem even worse.
    If we had a manual saving with multiple slots available, a corrupted save wouldn't be "too much" of a problem. The player could just
    be careful and take the habbit to manually save knowing that the saving system is unsafe. But with their current saving system
    it's impossible.
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