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  1. #1

    The game cannot be started

    Hello, I have a problem. The game cannot be started. The application briefly shows a picture with the game name and then does not start any further. The NVidia driver is up to date. The game files were checked successfully with no errors. What can i do?

    Windows 10 (current version)
    Intel i7 7700K
    32 GB RAM
    Asus GTX 1070 (@456.71)
    1TB SSD Samsung 970 Evo Plus

    greeting
    M.
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  2. #2
    same
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  3. #3
    Ubi-Wan's Avatar Community Representative
    Join Date
    Feb 2020
    Posts
    565
    Hey guys! Sorry to hear the game isn't launching properly for you.

    I'd like to have you complete some basic PC troubleshooting steps to see if they help clear the issue up some. Give them a try, and get back to us with the results!
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  4. #4
    try launching it straight from the install location... find the game .exe and just double click it. Works every time for me like this.

    Launching via the Uplay desktop app never works, it just sits on the silly pop up window with a spinning disk. So it seems to be an issue with Ubisoft Connect at the moment.
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  5. #5
    Hello, thanks for the reply. Reinstalling the NVidia driver (including reinstallation) enabled the game to start.
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