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  1. #1

    Very poor performance after Ubisoft Connect "upgrade" on PC overlay

    Never had any issue with UPlay prior to the update of it... but now it's a problem.

    First, it takes a few seconds to even display the overlay now.
    When it does pop up, it's very slow to navigate or move in it... VERY slow.
    Clicks in the interface don't always register, or it may be a side effect of it being 'slow'.
    The font size is HUGE, with no apparent way to make it smaller. Out of hundreds of players I have on my list, it shows maybe 10-12 on a page and since it takes FOREVER to respond to clicks, scrolling is a problem).
    Trying to exit the overlay is problematic at best. ESC doesn't always work. Shift+F2 sometimes works...

    Generally, I'm not a critic of the Division 2 game or the developers because I know what goes into it and the work/effort. However, Ubisoft Connect is a bad release. It needed to be tested much more thoroughly than it obviously was. My PC spec's are fairly high-end, so it's not a resource issue on my system.

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  2. #2
    my entire game freezes when trying to open the overlay. before uplay connect no issues at all. so they ****** it up again as allways
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  3. #3
    Ubi-Swaggins's Avatar Community Manager
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    Nov 2017
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    Hey folks,

    Sorry to hear you have been encountering issues since Ubisoft Connect was implemented into the title.

    The team are monitoring this situation, Destroyer-86 the freezing you encounter, is it a hard crash style or are you able to close the game?
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  4. #4
    Same for me everytime I open my friends tab ingame, the game and the overlay freezes for about 15 seconds. Never had that problem with Uplay.
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  5. #5
    Hy
    My game dont let me start on login procedure is allready crahing.....what to do i can even start to play....never hapened before
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  6. #6
    Originally Posted by Ubi-Swaggins Go to original post
    Hey folks,

    Sorry to hear you have been encountering issues since Ubisoft Connect was implemented into the title.

    The team are monitoring this situation, Destroyer-86 the freezing you encounter, is it a hard crash style or are you able to close the game?
    For me, it's a huge slowdown in the overlay UI. Friends, in particular, takes at least 30 seconds or longer to load and I can't do anything until it's done loading. I can alt-tab out of the game but I can't do anything in-game until I can get control again and close the overlay. Everything takes so much longer to load than the previous version, and while it's loading it takes complete control of the game so nothing else can be done. I almost feel like instead of the overlay being part of the Uplay application and loading everything natively it's now like a mini-version/pop-out version of a web-browser and it loads everything like it would a website and that's causing the slowdown. Whatever the cause, I don't like the new overlay and it's slow as heck.
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  7. #7
    I didn't expect anything better from ubisoft
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  8. #8
    Same here my game freezes and when trying to open the overlay it is lagging and takes forever to load friends and this ubisoft connect is such a downgrade for uplay, no chat option, this is the worst thing that Ubisoft ever produced.
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  9. #9
    Originally Posted by Ubi-Swaggins Go to original post
    Hey folks,

    Sorry to hear you have been encountering issues since Ubisoft Connect was implemented into the title.

    The team are monitoring this situation, Destroyer-86 the freezing you encounter, is it a hard crash style or are you able to close the game?
    by alt f4'ing
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  10. #10
    Why isnt the friends list catagorized anymore? why cant i see suggested friends? Why cant i go DND or away or invisible anymore? why cant I access my account anymore? why is everything in huge tiles that covers the entire screne? why is there no chat????????????????????????????? thats the biggest thing why is there not chat in the in game over lay. THATS LIKE HALF THE REASON IT EXISTS. why are ALL these features still available in the desktop app but needed to be changed in the new overlay. Why did they feel the need to include the ability to access other games content that I am not even playing in the overlay but remove basic features. I am playing ONE GAME AT A TIME i dont need acces to my other games content and rewards I NEED ACCES TO CHAT AND A FUNCTIONAL FRIENDS LIST
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